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Marquis Brown

Marquis brown

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location of Marquis BrownWashington DC-Baltimore Area
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Followers of Marquis Brown102 followers

  • Timeline

  • About me

    Technical Support Professional at CloudSwipe

  • Education

    • Homeschool

      2007 - 2016
      General studies 4-12

      During this time I studied Practical Life Skills and Technology.

  • Experience

    • Various clients`

      Jan 2012 - Jan 2019
      Technician

      Selling and fixing computers; selling computer parts on eBay.

    • Gamerrethink.com

      Feb 2012 - now
      Game reviewer/blogger

      Reviewing games on the internet at gamerrethink.com.

    • Cloudswipe

      Jan 2018 - now
      Technical support professional

      CloudSwipe and KungWoo (https://cloudswipe.net/ and http://kungwoo.com/) March 2018 - presentWP simple pay pro (https://wpsimplepay.com) from January 2018 - February 2018.Storemapper (storemapper.co) from June 2018 – December 2018.Served as a Remote Tech Support agent.Provided support using email in both desktop clients and webmail.Used search effectively to solve problems. Includes but not limited to Google.Successfully performed troubleshooting and isolated problems in software applications. Also advised customers how to perform these tasks. Provided step-by-step instructions.Followed documented processes.Helped customers to install and configure WordPress, WordPress themes and WordPress plugins.Replicated reported issues in a test environment. Also conducted testing for bug fixes. Show less

  • Licenses & Certifications