Maria Dolgyi

Experience

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  River Island

  Jun 2016 - Oct 2018

  Customer Service Consultant
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  DPHOTOGRAPHY

  Sept 2016 - now

  Photographer

  Event, Portrait, Automotive and Real estate photography

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  Helen Doron English

  Mar 2018 - May 2018

  Social Media Marketing Specialist

  • Managing social media (Instagram and Facebook) • Working with Facebook Ads• Creating content for Facebook and Instagram • Copywriting

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  Teras Beach

  May 2018 - Sept 2021

  Shift Manager

  • Ensured customers are satisfied with provided service and time spent in the Beach Hall.• Taken ownership for some social media responsibilities.• Helped with events and tournaments organization.• Delivered coordination and assistance for organising a widevariety of events with the number of guests from 10 to 850, including conferences, shareholder meetings, corporate parties.• Sales.Event related deals.• Participated in events’ assembling and disassembling.• Trained new staff members according to company standards.• Created Social Media Content.• Gained a solid understanding in sports industry.• Participated in production meetings, seminars and conferences.• Worked in Helsinki,Finland as BeachWorker(in TriplaPassila andBiitsi).• Kept a daily report on the work done and suggested new ideas forimproving.• Conducted customer loyalty and satisfaction studies.• Adhered to company standards and compliance requirements foroperations and cleanliness of all areas.• Hosted Beach Parties and took responsibility for organizing Beach Games.• Coached volleyball.• Received an award for excellent work in 2020. عرض أقل

• 

  ROS IT

  Jun 2018 - May 2019

  E-Commerce manager

  • Marketing researches, launching campaigns • Contacting customers via phone or email, solving their possible problems, searching for possible solutions • Sending orders to Russia and Kazahstan • Monitoring KPI's

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  Transcom

  Mar 2020 - Jun 2021

  Provided high quality customer service via phone and email, supporting IOS, WatchOS, IPadOS interfaces. * Solving problems thatrequirecomplextechnicalsolutions. (Troubleshooting, isolating, and resolving technical issues). * Resolved customer queries through effective communication and providing a step-by-step solution, maintained excellent working knowledge of industry trends and offer impeccable support to end-users. * Contacting Customer Relations,Authorized Service Providers to get additional information on customer's problem or resolve it. * Researching the situation and looking for possible new solutions. * Analyzing and categorizing customer interaction trends to provide accurate and meaningful feedback to Engineering departments. * Delivering additional trainings for new company members. * Participating intrainings,seminars and meetings. * Handle system access and maintain user accounts,passwords, data integrity &security. * Keep track of strict schedule,managing own time and ownership of new starter and leaver requests. * Performed immediate troubleshooting and diagnosing system faults with accuracy. * Fully document all requests and update solutions and FAQs via Helpdesk tools. * Working cross functionally with customers and partnersto address complex customer questions and drive incidents to resolution. * Developing excellent an alytical capabilities. * Gained experience with modern server technologies and architectures. * Constantly participating in trainings and refresher courses. * Developed strong communication skills and attentiontodetails. * Managed to keep personal KPI s as per the company targets. In February 2021 praised for good work to exceptional performance and promoted to Tier 2 IOS Senior Advisor. عرض أقل

  • Senior Technical Support Representative

    Oct 2020 - Jun 2021

  • Customer Service Representative

    Mar 2020 - Oct 2020
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  Fredo Restoranid OÜ

  Jan 2023 - now

  Assistant to Project Manager

  -Assisted in preparing and participating in tender processes.-Conducted research and identified suitable business premises to meet company needs.-Prospected and engaged new clients to expand the customer base.-Set up and configured project management tools such as Scoro to optimize workflows.

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  Scandikodu

  Mar 2023 - now

  • Managing more than 20 apartments at once from its purchase to sale working at the same time closely with Head of Construction and other workers.• Sales & Communication with clients • Assistance in Managing Social Media • Homestaging • Preparing and maintaining financial data• Supervising construction and other workers• Negotiating with suppliers • Real Estate Photography • Evaluating the clients' desires and economic capabilities • Generating and managing lists of properties for sale• Preparing relevant documents to sale/buy property • Analyzing local market• Making Apartments plans and looking for best solutions (according to construction standards, customers needs and best scandinavian design practices).•Handling warranty requests• عرض أقل • Homestaging (From start to finish) • Maintaining financial data• Supervise construction and other workers, searching for new workers. • Negotiating with suppliers and ordering/searching for suitable finishing materials • Real Estate Photography and other content (For Real Estate Portal and Social Media)• Evaluating the clients' desires and economic capabilities • Analyzing local market• Gathering clients feedback and looking for best solutions (according to construction standards, customers needs and best scandinavian design practices).•Handling warranty requests and working closely with Head of Construction•Preperation for handling over the apartment to client عرض أقل

  • Member of the Management Board

    Apr 2022 - now

  • Real Estate Development Manager

    Sept 2021 - now

  • Home Stager

    Mar 2023 - Jun 2024
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  Lysheim

  Aug 2024 - now

  Co-Founder

  We are building a lighting brand that honors tradition and heritage while embracing modern innovation. Our lamps are inspired by classic motifs and timeless forms, designed to bring warmth, comfort, and familiarity into today’s homes. By reviving elements that evoke a sense of nostalgia and coziness, we create pieces that resonate across generations and stand the test of time.