Ahmed Halawa

Experience

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  Andalusia Hospital - مستشفى أندلسية

  Apr 2004 - Apr 2007

  Procurement Manager

  Vendors managementInventory Management Contracts management

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  Dr. Maher Kamel Pharmacies

  Apr 2007 - Mar 2016

  Pharmacy Operations Manager

  Quantify drug requirements.Inventory Management.Dealing with insurance companies prescriptions & monthly claims.Supervising senior pharmacists.Dealing with customers complains & special requests.Dealing with suppliers of all pharmaceutical categories.Coaching senior & junior pharmacists for best pharmacy practice.

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  Elragaby Pharmacies

  Mar 2016 - Mar 2020

  Operations & Supply chain Manager

  Drive results through the effective management of resources, plans, policies & processes.Planning, developing & managing the overall call-center strategy & resource planning.Build & maintain relationships with effective business partners.Ensure successful training & communications across all retail stores locations.Identification of growth opportunities & helping in acquisition of new stores.Ensuring customer satisfaction standards are met in all stores.Recommendation & auditing of inventory level according to branch sales volume preventing overstock or item shortage. Show less

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  Shokr Chain Pharmacies

  Sept 2020 - Jan 2021

  Sales & Operations Manager

  Build & maintain client relationsMeets & exceeds sales targetPossess deep knowledge of business product offering & value propositionProactively pursue new business & sales opportunities Solve problems for clients & customers by developing innovative & tailored sales solutions

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  Care Pharmacies

  Jan 2021 - Sept 2024

  Area Sales Operations Manager

  Managing +300 cross cultural personnel of 6 different job descriptions running the operations of more than 25 stores.Build & maintain client relationsMeet & exceed sales targetPossess deep knowledge of business product offering & value propositionProactively pursue new business & sales opportunities Solve problems for clients & customers by developing innovative & tailored sales solutions

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  Khalil Pharmacies - 19040

  Sept 2024 - now

  Quality Excellence Manager

  - Develop and implement quality management systems and processes.- Monitor compliance with quality standards and regulations.- Conduct regular audits and assessments to identify areas for improvement.- Collaborate with cross-functional teams to enhance product and process quality.- Train and mentor staff on quality standards and practices.- Analyze quality data and metrics to drive continuous improvement initiatives.- Manage customer feedback and complaints to improve service quality.- Lead root cause analysis and corrective action processes. Show less