Samir Mohamed Samir

Cairo, Egypt

2000 followers

Timeline
About me
Sales Operation Section Head - Odoo Admin
Education
- Social wark / helwan university
  2015 - 2018
  Bachelor's social wark
Experience
- Sushi en fuego
  Dec 2015 - Nov 2017
  Waiter
- Wasla outsourcing
  Nov 2017 - Mar 2018
  Call center specialist
- Al amin technological systems s.a.e
  Feb 2019 - Jun 2019
  Technical support specialist pos machine
- La verde developments
  Jun 2019 - Mar 2025
  •CRM System specialist, implementing any requests related to CRM system. •Providing daily, weekly and monthly reports with analysis. •Fix and solve any CRM system issue.•take the necessary actions to ensure that our data not leaked. •Receive inbound calls regarding customer inquiries, leads and complaints•Make outbound calls as Telesales•Create leads on CRM and assign to team leaders
  - Deputy Manager of Operations
    Nov 2023 - Mar 2025
  - Customer Relationship Management Specialist
    Dec 2019 - Mar 2025
  - Sales Operations Specialist
    Jul 2021 - Oct 2023
  - Call Center Specialist
    Jun 2019 - Dec 2019
- Margins developments
  Mar 2025 - now
  Sales operation section head
Licenses & Certifications
- Social solidarity administration
  Dar el salam administration
  Oct 2017
- Youth welfare administration
  Helwan university
  Jan 2016