Experience

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  Fairfax county government

  Nov 2009 - Feb 2017

  Recovery specialist

  • Work with seven clinical providers to manage daily activities and responsibilities of 60+ clients • Meet weekly with team members and biweekly with managers to ensure that services are addressing clients’ needs • Assist in the development of client goals and client service plans • Evaluate effectiveness of client programs and provide expertise from personal and professional experiences to ensure that client service plans achieve desired goals • Link consumers with community-based resources, community organizations and other human service agencies • Monitor day-to-day activities of consumers to ensure alignment with team plan • Utilize technology to log and document interactions and update consumer documentation • Advocate for consumer rights and help foster sense of independence to consumers • Assist clients in employment searches and provide interview advice • Help clients locate and obtain affordable housing • Adhere to local, state, and federal policies and guidelines regarding service coordination and service delivery Show less

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  Angelika cafe & film center

  Sept 2012 - Jun 2016

  Supervisor

  • Helped to coordinate the initial opening of new site, maintain operations and supervise a staff of 20+ individuals• Responsible for attending to various customers' needs during heavy traffic & peak hours, including holidays and weekends• Process and handle cash transactions and log monetary deposits• Coordinate smooth operation of day to day activities• Trouble-shoot and prevent for mishaps and equipment failures• Provide excellent customer service to optimize theatre experience• Manage preparation of sanitary and efficient food and beverage• Bartend and interact personably with clientele• Stock inventory and manage limited resources• Lead and set an example of leadership to staff Show less

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  Arlington county government

  Feb 2017 - now

  Recovery specialist

  • Leads, facilitates and develops programs such as an art group, chess tournament, video game club and a comic book club for clients, as well as weekly workshops for E.D.G.E. (Empowerment through Determination, Growth, Experience) an independent living skills program for young adults• Provides one-on-one peer support with clients in the community• Meets clients "where they are at" to demonstrate and model recovery• Mentors and serves as role model for young adults• Writes clinical staff notes and monitors clients’ growth and recovery• Works with a team of case managers, nurses, psychiatrists and clinicians to address needs of population of 60+ clients• Facilitates wellness and recovery groups (psycho-educational) and teaches recovery principles one on one• Assists individuals to fully participate in the communities where they live and work by orientingindividuals to community resources, educating how to access, and advocating for increased opportunities for involvement• Facilitates communication and understanding between recipients and providers of services so that providers make better informed recommendations and recipients make better informed choices• Explains services and procedures to individuals being served, and anyone they want to be involved for their support, so they know what to expect• Assists recipients to articulate their needs and concerns to providers• Provides a welcoming and supportive atmosphere for individuals receiving services• Serves as advocate and liaison between individuals, families, staff, and physicians• Assists clinical staff with supporting those being served and reviewing their progress in life skills and activities of daily living, and immediately consults with clinicians when consumers are in psychiatric crisis or appear to be at risk• Trained in Wellness Recovery Action Plan (W.R.A.P.) • Trained in Whole Health Action Management (W.H.A.M.)• Trained in Emotional CPR Show less