Experience

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  Blacks photography

  Oct 2009 - Jul 2013

  Sales associate, manager on duty , digital imager

  Sales, customer Service, Photo lab printing, cash, closing duties, wireless sales and activations

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  Bill gosling outsourcing

  Sept 2014 - Aug 2016

  Collector

  Collections, Negotiation with clients, Debt Collection, Processing Payments, Customer Service, Note Taking.

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  Black oak brewing

  Aug 2016 - Oct 2018

  -Managed all social media accounts daily; including Twitter, Facebook, Instagram, Linkedin, and Untappd-Create unique content for each channel in line with company tone-Tracked and measured analytics from each channel-Manage social media strategy for continuous growth, through social media campaigns, content partnerships, and in-house creative content-Worked closely with the Marketing Coordinator creating online and print campaigns to support sales teams.-Managed and fulfilled grocery sales-Daily phones calls to LCBO’s and Beer Store’s to fulfil orders along with cold calling LCBO’s for new listings-Communicated and received orders via email from LCBO’s and Beer Store’s.-Assisting in managing the retail shop Show less

  • Inside Sales

    Aug 2016 - Oct 2018

  • Social Media Coordinator

    Aug 2016 - Oct 2018
• 

  Mill street brewery

  Mar 2019 - Apr 2024

  Led a team of four inside sales representatives, providing guidance, coaching, and motivation to maximize their performance and exceed sales targets. Including hitting 100% order accuracy.-Worked closely with the VP of Sales, Sales Intelligence Analyst and Trade Marketing Manager to develop and implement sales strategies and initiatives to drive revenue growth and expand market share.-Utilized CRM software to track sales activities, analyze data, and identify opportunities for improvement.-Collaborated with other departments, including marketing, logistics and production, to ensure alignment of sales efforts with overall business objectives. Show less Reliably communicated with clients through emails, calls, and texts fostering strong relationships and trust.-Achieved year over year Market Share growth (+2.0 share of craft), for the first time in over a decade.-Consistently achieved KPI goals, demonstrating a strong commitment to performance excellence.-Awarded Inside Sales Representative of the year in 2022 for 99.99% order accuracy, contributing to strong company results and KPI overachievement.-Took over sales team engagement captain role and grew team engagement score to 100%, the first team company-wide to do so.Proficiently utilized SAP to process, manage and track orders as well as customer information. Show less

  • Inside Sales Manager

    Aug 2023 - Apr 2024

  • Inside Sales Representative

    Mar 2019 - Aug 2023
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  Moosehead breweries

  Aug 2024 - now

  Territory manager convenience