
Timeline
About me
Regional Training Manager, Learning & Development | DE&l | Facilitor |Knowledge Management Expert | Capability Builder|Direct|Branch Ops|Retriment & Pension |
Education

Lucknow university
2009 - 2012Bachelor of arts (b.a.) french
Gt das ic ravinderpuri
2002 - 2004Intermediate school science 63.1%
Gt das ic ravinderpuri
2001 - 2002High school general studies 64.1%
Symbiosis institute of management studies
2012 - 2012Mba - master of business administration business administration and management, general b
Experience

Norbell limited
Feb 2004 - Dec 2008Team leader, floor coodinator1. Leaders pay attention to what and how.2. Leaders facilitate.3. Leaders keep the team on track.

Homeshop18
Apr 2010 - Apr 2012Floor manager• Reporting to Acquisition Head. • Responsible for revenue generation from existing clients(UPselling). • Managing a portfolio of Relationship manager.• Handling Activities at corporate.• Responsible for maintaining customer, prospects and competitor • Databases and Assessing, Devising, and implementing sales promotions. • Responsible for the sales process from initial point of contact lead Generation, presentations, proposals to meet sales objective. • Met or exceeded all sales goals as well as given revenue target. Show less

Amartech convergence pvt india ltd.
Oct 2012 - Mar 2014Process trainerDevelop training modules for the service providers in coordination with the Assistant Manager – Training & Development. Develop tools to identify training needs for service providers of every level. Develop special training modules for all non salon staff so that they understand the intricacies of the business and take informed decisions in their realm of work. Develop training programs for franchise partners to form part of their induction manual and conduct training for them on the various services, the industry as a whole etc. Conduct skilling and re - skilling training programs for the identified participants. Develop an induction program for the non salon joinees on the various technical aspects of the beauty industry. Train the trainers in conducting skill assessment as part of the interview process. Train the trainers to conduct the SOP training for new service providers and monitor delivery of the programs thus conducted by them. Conduct skill assessment for L3 level service providers and provide inputs to the recruitment team for further decision making. Keep abreast of the latest trends in the beauty industry pertaining to your specialised skill and incorporate changes in the training modules. Develop a career path for every cadre of the operations staff. Operations management of the Outbound Team.To download, establish and complete the process the client and the company.Interface between International clients and backend team.Generation of MIS reports and updated status of each activity to the client.Management all the operational issuesEnsuring achievement of set target.Monthly Review with the client.Responsible for bottom & top line performance, expenditure, profitability. Responsible for growth and development of the organization. Show less

Indiafirst life
Jul 2014 - Dec 2016Team leaderBuilding and maintaining excellent relationship with the partner bank officials at the Head office, RO/ZO & branch level.Handling team of 60 specified persons (IRDA Licensed Bankers).Responsible for business mobilization from Baroda Uttar Pradesh Gramin Bank(RRB).Strategic business planning in the assigned region & implementation in the bank branches Responsible for revenue generation from existing clients with proper sale services.Promoting sales and achieving targets set by the company in respect of new business -Retail, GCL (Group Credit Life), GTL (Group Term Life), revenue and renewal/persistency.Promoting company’s brand image within the given cluster of bank branches.MIS generation related to new business. Mentoring new hires in various aspect of bancassurance business.Handling 30 Sales Executive for telecalling for Entier UP ,Rajasthan & west Bengal.Best Team leader in the Vertical as appreciated by VP and NHActivation 80% with all the branch mapped Show less

Exide life insurance
Dec 2016 - Nov 2017Channel trainer managerHandling 26DCDM, 280 Financial Consultant & 180 Advisor in Area Office.In house training for product and agency manager program.Responsible for marketing activity for DCDM, FC, AD .Induction for new joins’ and BOP.Advisor activation contest launching, product training.Joint call for DCDM, FC & Advisor. Generating Leads through branches and coordinating with Insurance Company for closure of the deal.

Minimaxx
Jan 2018 - Feb 2019Branch managerHandling a set of team to get new business partner.Expansion of the company as new venture.Created & increased benchmark for organisation worked.Worked for Alternate Channel sales to create & Built franchisee distributionResponsible for the administration and efficient daily operationDeveloping the business to ensure increased sale’s ,profitability and market share.Growing the business branch and committed to its success & Grew the customer base By 15 % over 1yr through community network. Show less

Financekaart.com
Nov 2018 - Feb 2019Head of business developmentHandling entire team of DSA for business generation.Handling the team of 200+ Business Associates .Training, mentoring and educating entire team Of associate for sales techniques of different financial products.Responsible for the administration and efficient daily operationDeveloping the business to ensure increased sale’s ,profitability and market share.Resposible to grow the business for entire set of franchise business module and committed to its success.Initial responsibilities included spearheading the project management office and overseeing the launch of new distribution channels viz. Launch of modules/initiatives to drive sales behaviour/efficiency through incremental productivity Show less

Tata aia life insurance
Feb 2019 - Nov 2021Assistant managerDistribution creationDistribution handling

Hdfc life
Nov 2021 - Mar 2023Training and grooming Front line sales,Inductionskill development , Direct-LoyalityDirect -BCSS Direct-DSCBranch OpsRetirement & Pension
Deputy Manager
Nov 2021 - Mar 2023Deputy Manager
Nov 2021 - Mar 2023

Ageas federal life insurance
Mar 2023 - Jul 2023Training manager
Max life insurance company limited
Aug 2023 - nowRegional training manager-dsf
Licenses & Certifications
- View certificate

Powerpoint essential training (microsoft 365)
LinkedinNov 2022 - View certificate

Powerpoint tips and tricks
LinkedinNov 2022 - View certificate

Powerpoint: audio and video
LinkedinNov 2022 - View certificate

Creating a positive customer experience
LinkedinNov 2022 - View certificate

Developing your emotional intelligence
LinkedinDec 2021 - View certificate

Powerpoint: designing better slides
LinkedinNov 2022 - View certificate

Master microsoft powerpoint
LinkedinNov 2022 - View certificate

Sales strategies and approaches in a new world of selling
LinkedinNov 2022 - View certificate

Customer service: knowledge management
LinkedinNov 2022 - View certificate

Empathy for customer service professionals
LinkedinNov 2022
Languages
- hiHindi
- enEnglish
- beBengali
- frFrench
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