Experience

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  Gecis

  Oct 2002 - Apr 2004

  Process associate

  Project: Home Depot• Manning the call desk for private label cards for Home Depot and Lowe’s, Gap Inc, American Eagle Etc.• Assisting in the transition of Lowe’s • Proactive participation in non-process activities• Training/Mentoring freshers during their initial weeks of call taking• I was a part of the Process Standardization team, which ensures that the Indian site is closely integrated and calibrated with the US sites in terms of communication, updates and sharing of best practices. Show less

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  Adp

  May 2004 - Nov 2005

  Specialist trainer

  Project: Premium TrackerPremium Tracker is an electronic report that calculates the insurance premium payable based on the actual payroll run. It helps business owners know the exact premium to pay for each fiscal year - helping them to manage their finances effectively. This will take into account any state or federal laws involved in taxation.• Design, development, implementation, transition and support of the Premium Tracker process• Working knowledge of US Payroll, SASS (Screening & Selection Services), FSA, 401 K, COBRA• Develop a step-by-step process flow for uniformity and accuracy in implementation• Training new hires on implementation & support• Liaison between business unit & solution center for various updates and quality improvement programs Show less

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  Eds an hp company (mphasis limited)

  Oct 2006 - Feb 2014

  Senior erp consultant

  Project Telstra: • Manage PMO operations• Manage relationships and coordinate work between different teams at different locations• Collaborate with various stake holders to ensure smooth execution of high value services.• Participate in CAB meetings to discuss release scope and/or roadblocks• MIS reporting• Co-ordinate with design, development, testing teams and ensure the project timelines are met.• Liason between client and development teams• Manage business improvement initiatives• Conduct weekly review with Global Leaders on overall health of the projectProject EHRO: • Interact with US business owners about key performance indicators• Building and updating knowledge center• Provide inputs to senior management on team performance and concerns• Interact with HR representative and take corrective action whenever required• Identifying various skill sets and mapping them to the respective project pools• Generate reports for the Applications Delivery team to understand the trends in the business processes Show less

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  My office it

  Dec 2014 - Mar 2019

  Director of product development

  Product Development - Actively involved in idea generation, screening, concept development & product development, I was also responsible for the overall design of the products. In services, I was responsible for requirements gathering, use cases & documentation & Stakeholder Management. Developed an ERP system for Schools and Colleges. Implemented in the largest Autonomous College in Telangana. Developed and implemented transport solution with real-time information sharing between the management, transport admin and the students. NH65/RoadAid - Launched in Delhi by Shri. Nithin Gadkari. Developed products in the education, healthcare and emergency services. Show less

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  Dell

  Mar 2019 - Mar 2021

  Sr. advisor program management @ emc dell

  End of life (EOL) Program: Dell Technologies Initiative to optimize the portfolio of IT infrastructure by removing redundant physical assets, applications and virtual machines. Business benefits of the program include infrastructure cost optimization, legal compliance and security. As a Senior Advisor for the End Of Life (EOL) project, I oversaw the entire scope of the SAP infrastructure landscape, I was responsible for coordinating with cross functional teams to ensure SAP has compliant and robust infrastructure to support business. • Responsible to drive the EOL program for the SAP Platform.• Achieved goal of rationalizing 1900 + servers in SAP landscape ahead of plan, by ensuring regular communication with key stake holders. • Drove the weekly IER (Issues, Escalations & Resolutions) calls to remove any roadblocks. • Identified over 7.5 million vulnerabilities and brought them down to less than 70,000 by OS patching, disassociation of assets and decommission of redundant assets. • Built relationships with key stake holders and initiated process improvements to bring down turn around time. • Facilitate dialogue with key stake holders and application teams to resolve complex issues. • Run weekly reports to check the overall health of the program and address issues as required. • SAP Platform received ‘call out’ for being ‘Green’ consistently through the program.• Created process flows to initiate process improvements and automation. Show less

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  Volante technologies

  Dec 2022 - now

  Associate director project management