Experience

• 

  Ibm

  Jan 2005 - Jan 2006

  It specialist

  Onsite support tasks

• 

  Infocare

  Jan 2006 - Mar 2016

  Contract and sales responsibilities. Ownership of contracts, project lead, additional sales, monitoring, developing and optimizing the service. Service quality, customer satisfaction, productivity, cost center responsibility and team leading. Team leading, cost center profit Onsite support tasks and projects, tech level 2 & 3

  • Key Account Manager

    Aug 2014 - Mar 2016

  • Account Manager

    Dec 2012 - Jul 2014

  • Service Delivery Manager

    Sept 2011 - Nov 2012

  • Team Leader

    Jun 2010 - Sept 2011

  • IT Specialist

    Jan 2006 - May 2010
• 

  Government ict centre valtori

  Mar 2016 - Jan 2019

  Account manager
• 

  Vimana oy

  Jan 2019 - Apr 2019

  Account manager
• 

  Government ict centre valtori

  May 2019 - now

  • Director Of Customer Relations

    Mar 2022 - now

  • Account Manager

    May 2019 - Mar 2022