Leela Yathapu

Experience

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  Dell Technologies

  Aug 2003 - Mar 2005

  Technical Support Analyst

  Worked as senior technical support analyst providing support to DELL Desktops, inspirons, all in onePrinters, Networking and Configuring internet connections, achieving 90% customer satisfaction ratings.

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  I-flex Solutions

  Jan 2005 - Jan 2006

  Software Engineer

  Worked as Associate Consultant in banking domain. Played role as VSS administrator and involved inconfiguration and change management for Reveleus Project. Reveleus is a complete end to end DataWarehouse product of i-flex. Reveleus is a Business Intelligence solution that is easily accessible viadesktop.

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  Symbian

  Jan 2006 - Apr 2008

  Software Engineer

  Perforce, SVN, PerlDetails --Primarily responsible for Codeline integration activities. Supporting teams in codelinesubmissions etc, ensuring and maintaining the codeline stability.-- Accountable for Software Configuration management, owns the Build and Release life cycle andresponsibilities includes: Build Environment management, Problem Management, Knowledgemanagement, Reporting, Continual Process Improvements.

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  MINDTREE LIMITED

  Sept 2008 - Oct 2009

  Build And Release Engineer

  Established Configuration Management Processes, improving build stability and optimisingteam workflow.Led Incident, Change, Problem and Release Management, maintaining service consistencyand high system stability.-- Planning, Coordination and oversight of major releases and sprints.-- Drive release planning process, define and manage release schedules and milestone.-- Define and manage change control processes for changes to code line, production and to othercontrolled environments.-- Define and validate exit criteria in various controlled environments.-- Proficient in data migration using data loader utility. Drive Case Management (Incident and CR).--Experience in creating/refreshing and maintaining various sandbox environments fordevelopment and testing. Show less

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  Cognizant

  Jul 2009 - Sept 2014

  Support various application/tools used by UBS developers• Led a 14-member team, implementing ITIL-aligned service improvements and convertingsupport documents into scenario-based articles.• Established Agile and Scrum Project Management Processes, enhancing team efficiency,and service quality by 20%.• Applied Six Sigma methodologies for continuous process improvement.Tools: SVN, ClearCase, ClearQuest, Confluence, SRL, Panda, ADT, Quality Center Oracle, Sybase,remedy, net cool, Business Objects, Informatica tools.Details -- Managing service desk support team and assisting in day to day operations of the servicesrendered based on ITIL framework.--Worked with clients and senior management to define the support KPI's with a bearing onsupport quality and continuous process improvement goals, and developed processes to ensurethe relevant metrics are applied.-- Played a major role during Pre-transition by provided training on SCM tools to team members,reviewed, enriched and transformed functional support documents into scenario based knowledgearticles.-- Working as administrator for the SCM Tools ClearCase and Subversion and also as anadministrator for the Testing Tool Quality Center, LoadRunner and ClearQuest. Was responsiblefor troubleshooting issue with deployment, testing and packaging tools.--Produce high quality reports for management, stakeholders and application business owners.Periodic reporting of operational metrics, volume and trend analysis reviews to the stakeholders. Show less

  • BI & Data Analyst (UBS Switzerland)

    Mar 2011 - Sept 2014

  • Project Lead

    Jul 2009 - Feb 2011
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  Cognifyz Technologies

  Oct 2024 - Nov 2024

  Data Analyst

  Analyzed a dataset of 9,551 restaurants, uncovering key insights such as popular cuisines and top-rated restaurants.🛠️ Conducted data manipulation, cleaning, and exploratory analysis, examining restaurant ratings, cost distributions, and location-based trends.💻 Utilized tools like Excel, Python, and SQL for data analysis and statistical insights, presenting findings through Google Colab.🎥 Created video presentations to showcase data insights and solutions, ensuring clear and concise explanations of the analysis.🔍 Analyzed a dataset of 9,551 restaurants, uncovering key insights such as popular cuisines and top-rated restaurants. 🛠️ Conducted data manipulation, cleaning, and exploratory analysis, examining restaurant ratings, cost distributions, and location-based trends. 💻 Utilized tools like Excel, Python, and SQL for data analysis and statistical insights, presenting findings through Google Colab. 🎥 Created video presentations to showcase data insights and solutions, ensuring clear and concise explanations of the analysis. Show less