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Bryan Mercado

Bryan Mercado

Receiving Officer

Followers of Bryan Mercado28 followers
location of Bryan MercadoQuezon City, National Capital Region, Philippines

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  • Timeline

  • About me

    Learning and Development

  • Education

    • National Teachers College

      2019 - 2023
      Bachelor's degree Hospitality Administration/Management

    • University of the East

      2016 - 2018
      Senior High School Technical Vocational 90% GPA

      Graduated Senior High School with Honor. Finished program specialized in Food and Beverage Management, Bread and Pastry Production, and Housekeeping Management.

    • Far Eastern University

      -
      Hotel and Restaurant Management Hospitality Administration/Management

  • Experience

    • Southeast Asia Retail Inc.

      Jun 2019 - Jun 2020
      Receiving Officer

      Managed and facilitated shipment process, inventory management, and back of the house job. Background as receiving clerk and quality control attendant. Addressed professionally different kinds of inquiries and complaints regarding to our local suppliers and clients.

    • Novotel Manila Araneta City

      Oct 2022 - Jan 2023
      Former In Balance Wellness Intern

      Successfully facilitated given roles as receptionist, front-office, and clerk. Managed to generate revenueas a receptionist in a Kid's Club and received multiple spa bookings from guests. Had finished my taskswith a standard checklists for the whole training period.

    • Seda Hotels

      Apr 2023 - Apr 2024

      General support for the front office operations. Ensuring all the services and informations would serve to clients and guest effectively. Handling inquiries or concerns in hotel services and to give best experience to the clients. Bellman and concierge intern in front office division and it includes general support to the front office operations handling guests basic inquiries, transport arrangements, and driven to give best guest experience.

      • Bellman & Concierge

        Jul 2023 - Apr 2024

      • Bellman

        Apr 2023 - Jul 2023

    • National Museum of the Philippines

      Aug 2023 - now
      Administrative Officer II

      Performing as Learning and Development practioner and focal person in Competency-based Human Resource System

  • Licenses & Certifications

    • Certificate of Completion - 600 Hours Intership at Seda Vertis North

      Seda Hotels
      Jul 2023

    • Certificate of Completion - 600 Hour Internship at the Novotel Manila Araneta City

      Novotel Manila Araneta City
      Jan 2023
      View certificate certificate

    • Professional Employment Program - General PEP

      IPeople (Yuchengco-Ayala Education Partnership)
      Aug 2022
      View certificate certificate

    • Module 1 - Front Office Procedure

      FIT Academy
      View certificate certificate

    • Professional Employment Program (Entrepreneurial PEP)

      IPeople (Yuchengco-Ayala Education Partnership)
      Apr 2023

  • Honors & Awards

    • Awarded to Bryan Mercado
      UE Academic Exellence Awardee University of the East - SHS Dec 2016 1st Semester Academic Award
    • Awarded to Bryan Mercado
      UE Academic Execellence Award University of the East - SHS 2nd Semester Academic Award
    • Awarded to Bryan Mercado
      UE-SHS Graduation Awardee University of the East Batch 2018 awardee with Honor

  • Volunteer Experience

    • Social Service Worker

      Issued by Tau Gamma Phi on Sept 2019
      Tau Gamma PhiAssociated with Bryan Mercado