Roshan Kashinath

Experience

• 

  Wipro Technologies

  Aug 2012 - Jan 2015

  Microsoft Messaging Administrator

  Role: Exchange and Microsoft Lync Administrator:Part of Cutover from OCS 2007 R2 to Microsoft lync Online project.Messaging and AD Infrastructure – Global Infrastructure Operations Project name: Honeywell Skills: Microsoft Exchange 2007 and 2010, Microsoft SCOM tool, Microsoft Lync 2010/2013, VERITAS Net backup, Box tone Blackberry tool, Quest Recovery Manager and Remedy tool, Airwatch MDM Agent Tool, Good Messaging Server. Value Add: Utilized opportunity to acquire better knowledge on troubleshooting the issues related to servers. Project Description: We manage the Active Directory, Blackberry, Lync and Exchange servers located in APAC, EMEA, US & CANLA region for Honeywell. Show less

• 

  UCB

  Feb 2015 - Jun 2016

  Unified Communications Engineer

  UCC SME for a Biopharmaceutical company called UCB, working on multiple engineering projects and operations on Lync 2013, Skype for Business, Microsoft Exchange, Blackberry, Airwatch, and Enterprise Vault.

• 

  VMware

  Jun 2016 - Jan 2021

  UCC SME

  ● Designing, Planning, and Implementation of Virtualized skype for business infrastructure with enterprise voice setup and hybrid S4B on-premises and online.● Designing, Planning, and Implementation of Cloud Telephony setups like MS Teams, Dialpad, Zoom Phone system, with the use of Audio-codes CE SBC’s as a Voice Bridge/Firewall..● Designing, Planning, and Implementation of M.io product for cross-collaboration between Slack and MS Teams.● Designing, Planning, and Implementation of complex voice routings between IP-PBX Systems, SIP trunk SP, Cloud PBX Systems, SBC’s/Media Gateways. Usage of Audio-codes Routing Manager for the centralized routing system.● Experienced in working with Global Telecom service providers for Centralized SIP trunking solutions, PRI to SIP Migrations, Local SIP Trunking setup. ● Leading end-to-end M&A migrations of collaboration and voice to company standards.● Microsoft Teams collaboration with Direct routing Voice expertise. Designing and planning migration from S4B hybrid to Teams in complex Telephony setup. ● Engineering, Planning, and Implementation of Mio (MS Teams and Slack Interop) across VMware.● Hands-on experience on complex voice routing on S4B using Dial plans, Normalization Rules, Voice Policy, Voice routes, PSTN Usages, Trunk Configuration, Masking, Enhanced 911 solution with West Safety Services.● Designing, Planning, and Implementation of Location-Based Routing with S4B and MS Teams for India Sites being compliant to India DOT regulations. Fair understanding of DOT regulations● Designing, Planning, and Implementation of Migration from MS Lync 2013 to SFB Server 2015, SFB to MS Teams in the complex environment of Enterprise Voice.● 6 Onsite projects for EV rollout – Singapore, China, US, Germany, South Korea, and India.● Conducting Roadshows, User adoption events for promoting collaboration products across VMware sites. Presenting the new UCC technologies to Executives, End-Users. Show less

• 

  Zoom

  Jan 2021 - Mar 2024

  Zoom Phone | Zoom Contact Center | Telecom Compliance

  ● Designing, Planning, and Implementation of Cloud Telephony setups like MS Teams, Dialpad, Zoom Phone system, with the use of Audio-codes CE SBCs as a Voice Bridge/Firewall.● Designing, Planning, and Implementation of complex voice routings between IP-PBX Systems, SIP trunk SP, Cloud PBX Systems, SBC’s/Media Gateways. Usage of Audio-codes Routing Manager for the centralized routing system.● Ribbon/Sonus SBC, EMS, and PSX maintenance and implementation activities● Ribbon SBC Host builds automation using Linux scripting.● Zoom Phone Product Design and Engineering● Zoom Phone and Zoom Contact Center Native Carrier end-to-end Onboarding and setup.● Zoom Phone India Solution Design and Engineering – Mobile Number Portability DB Solution, Carrier Interconnects (Airtel, BSNL, Jio, RCom, MTNL, Vi, TCL, TTSL) Solution, Lawful Intercept solution – Pertsol, LEA and DOT Auditing preparation.● Experience in product management, Solution designing, and Operations, focusing on Unified Communication and Collaboration, Telecommunication, and Cloud PBX domain.● Strong expertise in product development, from ideation to launch and post-launch optimization ZP India, Global ZP Expansion● Skilled in market research, user research, and competitive analysis to inform product strategy ZP India● Proficient in Agile and Scrum methodologies, with a demonstrated ability to lead and motivate cross-functional teams.● Exceptional problem-solving and communication skills, enabling effective collaboration with stakeholders at all levels.● Proven ability to create and execute product roadmaps aligned with business objectives.● Successfully launched ZP India on schedule, meeting all product requirements and quality standards.● Defined and managed the product roadmap, prioritizing features and enhancements based on customer feedback and business goals.● Collaborated with the engineering, design, and marketing teams to ensure seamless product development and go-to-market strategies. Show less

• 

  NVIDIA

  Mar 2024 - now

  IT-UCC Architect