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Peter Martin

Peter Martin

University Lecturer

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  • Timeline

  • About me

    Executive Officer at Northern Ireland Civil Service

  • Education

    • University College Dublin

      1991 - 1994
      Bachelor of Arts (B.A.) HISTORY Honours 1st class

      Activities and Societies: Treasurer Games Society Treasurer Amnesty International Auditor One World Society Member of the Societies Finance Committee

    • University College Dublin

      1994 - 1998
      Master of Arts (M.A.) Modern Irish History Distinction

    • Trinity College Dublin

      1999 - 2002
      Doctor of Philosophy (PhD) Irish History

  • Experience

    • Trinity College Dublin

      Oct 2002 - Sept 2003
      University Lecturer

      Lecturer in History

    • St. Patrick's College Drumcondra

      Jan 2003 - Jan 2004
      Postdoctoral Fellow

      Post-Doctoral Fellow in the Humanities Institute of Ireland

    • University College Dublin

      Jan 2005 - Jan 2006
      Lecturer in History

    • St. Patrick's College Drumcondra

      Jan 2006 - Jan 2007
      Lecturer in History

    • Queen's University Belfast

      Jan 2007 - Jan 2011
      Academic (History)

      Variously Temporary, full time and part time Lecturer in History, teaching assistant and Research Fellow

    • Northern Ireland Civil Service

      Jan 2012 - Jan 2013
      Team Leader Carer's Allowance

      I led a team of six Administrative Officers dealing with applications and customer inquiries for Carer's Allowance. I was responsible for personnel management, accuracy checks, customer service, complaints handling and resource planning. I left to take a promotion to benefit trainer in the NICS.

    • Northern Ireland Civil Service

      Jun 2013 - now

      Health and Work Policy Team in the Department for Communities Development and delivery of staff training in new benefits and procedures at the Social Security Agency. Training courses included: customer service, negotiation, telephone services, Universal Credit

      • Policy Officer

        Sept 2016 - now

      • Trainer

        Jun 2013 - Aug 2016

  • Licenses & Certifications

    • ILM level 3 in Management and Leadership

      Institute of Leadership & Management (ILM)