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Scott Adams

Scott Adams

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location of Scott AdamsBelfast Metropolitan Area

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  • Timeline

  • About me

    Manager - User Services at Factor

  • Education

    • Grosvenor Grammar School

      2006 - 2013

      Activities and Societies: Played rugby for 7 years through school. Captained the 2ndXV and played for 1stXV Took part in the Young Enterprise scheme 18 day tour of South Africa with the rugby squad Ski trip to Norway

    • Queen's University Belfast

      2013 - 2017
      Bachelor of Engineering - BE Computer Science

      Activities and Societies: Played for university rugby team in my first year Joined university boat club in my second year

  • Experience

    • Domino's Pizza

      Apr 2013 - Oct 2014
      In-Store

    • Mount Charles Recruitment

      Aug 2014 - Jun 2015
      Casual Bar Staff

      My main responsibilities are to man a till and to take customer orders. This role involves handling money, operating an electric till, working as part of a team behind the bar, and dealing with customers orders and problems in a friendly and professional manner.

    • Allstate Northern Ireland

      Jun 2015 - Aug 2016
      Desktop Integration Analyst

    • Axiom

      Oct 2018 - Jan 2020
      User Services Analyst

    • Factor

      Jan 2020 - now

      I am part of a global IT team, focusing on supporting current IT services, and developing new IT services that will benefit the large user base. I have responsibility over USA, UK and Wroclaw in Poland. Focusing on O365 and Azure to provide the best service to our users.

      • User Services Manager

        Sept 2021 - now

      • Associate, User Services

        Jan 2020 - Sept 2021

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Scott Adams
      Silver Duke of Edinburgh -

  • Volunteer Experience

    • Rugby Coach

      Issued by Ards Rugby Club on Oct 2011
      Ards Rugby ClubAssociated with Scott Adams