Vishal Sharma, PMP® Master PM

Experience

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  Punwire mobile communications limited

  Aug 1997 - Sept 1999

  Engineer / City Manager

  Worked as an Operations Engineer and was responsible for making paging site operational right from implementing Paging station, liaising, subcontractor finalization and Maintenance of Paging sites.

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  IVO PE Ltd (FORTUM), Finland

  Sept 1999 - Jan 2001

  Senior Engineer

  Lead project implementation and integration of NOKIA DMR, multiplexers with Optical Fiber Equipment for Power Grid in the Northern region.

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  Alcatel India Limited

  Jan 2001 - Sept 2002

  Implementation Manager

  Lead implementation, Planning for Projects for BSNM (DWDM), GAIL (PDH / SDH), Microwave Radios & NMS for POWER GRID in Southern Region, DWDM type approval and field trial for BSNL.

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  Nortel Networks

  Sept 2002 - Aug 2005

  Project Manager

  • Project Manager – Karnataka (BSNL) July 04 – Aug 05Lead implementation for BSNL’s GSM 4th phase in Karnataka (Part of worlds one of the largest floated tender for GSM). ~900 New sites, 500 Swap (Cut over) sites and Infrastructure like Foundations, Shelter erection, Tower erection etc. including Liaising with BSNL brass, Finalization of sub contractors. Trained around 100 guys from TSP’s on GSM and Nortel’s BTS and BSC fundamentals within <1month.• Implementation Manager – North India (RELIANCE) Sep 02 -- July 04Lead completion of the Landmark Reliance NLD Project for 5 provinces in record time and managed multiple teams of in house and outsource. ~250 BTS sites, 50 POI ’s and 20 MCN ‘s. Managed various foreign and local national team members for the execution of largest optical backbone project for Reliance Infocomm in India. Show less

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  Huawei

  Nov 2005 - Oct 2007

  Senior Project Manager

  • Joined Huawei Telecommunications as Project Manager for the MTNL MPLS Project for Delhi and Mumbai, before being elevated to Senior Project Manager for MTNL MPLS, BBDLC and CDMA Projects in November 2005.• Supported Bid Team, supported processes for the organization, Provide leadership and directions to the team of Project Managers,

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  Avaya GlobalConnect

  Oct 2007 - Aug 2009

  Head - Projects

  • Lead a team of 20+ Project management professionals / Team Leaders / Engineers and delivered large scale projects for large customers. • Consistently achieved quarterly targets and improved project cycle time, reduced attrition, Improved Customer Satisfaction, Develop skills in North regions for application products.

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  Nokia

  Aug 2009 - Feb 2013

  General Manager - Project Management and Business Transformation Office

  • Instrumental in bagging “Distinguished partner” award continuously for 2011-12 from Airtel CMD and MD• Conceptualized a traditional supportive PMO to Directive PMO with full control of projects, governance, business operations to sustain and enhance business • Turned around and brought Fixed line India division from -16.4% to +4% in 2.5 years by envisaging and leading key initiatives for turnaround program like Operations excellence (Process reengineering, Competence enhancement, Manpower optimization, 3rd party cost), Contract restructuring (MSA reset, KPI exclusion design - 1mE/annum), Business development (CR’s – 1.1mE, Additional line items – 3mE/annum)• Designed Cockpit dashboard for the E2E visibility of Orders, Cost, KPI, Financials, Resources, Inventory & deploy Show less

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  Nokia

  Apr 2013 - now

  *Managing & Driving Market profitable growth, Strategy, Business Unit governance, Transformational Change leadership, continuous improvement initiatives, automation governance, resource planning, cost management, reporting, etc.*Defines, drives and implements Business Unit strategic financial, operational and organizational priorities.*Accountable for implementing company-wide integration and transformation programs, monitoring and driving Business metrics, capability development.*Provides change leadership, encourages innovation across organization & translates corporate strategy into change programs. Show less • Drive to sustain current MS business for India by delivering business transformation (Tier 1 CSP), change leader to deliver transition process for all phases and support Sales team to grow in new business areas like network security. Consistently worked and helped in achieving better CPV (~5-10% improvement).• MS Market Transformation - Created and enhanced Transformation of Managed Services India. In the forefront of building and implementing a global systematic transformation approach focused on efficient delivery model, market synergies, competence building, process re-engineering, Supplier consolidation and OSS tools belt implementation. Achieved 140% and 100% financial cost savings in 2017 and 2018 respectively achieving 8 – 10% higher than business case margins for key tier 1 Managed Services delivery projects. • MS Market Transition : Accomplished complex and large transitions for Tier 1 CSP’s in India and Global markets for many portfolios with telecom centric delivery. Driving force in successful delivery of managed service transitions with volumes ranging from sites >60K, people ~3000 – 4000 and customer expected timelines. Enabled customers to meet their business goals by reducing their opex costs by 20-30%. • Pre-Sales Engagement: Engaged with Sales team for driving/growing new business opportunities and won Major MS business to the tune of 70mE MS services in last 2 years from Tier 1 CSP’s in India and MEA region. Facilitated in acquiring new customers in Enterprise & Security domain. Show less • Managed transition of large customers to Customer/OEM’s/Vendors. Streamlined areas like transition of payroll and contract-based HC (around 5500+ employees), handover of IT assets, legal and security related compliance adherence, reconciliation of vendor outstanding and handover of spares, tools, testers, sites (20000+ sites)• Talisker Transformation– Implemented Global Delivery Optimization program to improve managed service winning position in the market by reducing cost base from 16-21% through cost (re-engineering of NOC/field org/delivery model, cost per activity), quality (ticket handling process, reducing ticket cycle time) and innovation/automation • NOC Transformation – Lead this program and improved cost by 16% (manpower optimization, KPI improvement, tools) and efficiency by 23% (Ticket response, filed visits, tickets)• Disengagements (Reverse Transition) : Lead Reverse transitions of Tier 1 CSP’s with volumes sites > 80K, People ~5500, Suppliers >100 in India and MEA regions Show less • Deployed Global Service Assurance (SA) tools and processes: These tools and processes allow each Service Assurance (SA) Delivery Organizations to deliver ‘Best in Class’ Managed Services applying standardized processes supported by SA Application Architecture as described in Global Managed Services Blueprint and Global tools• Guided team of 50+ professionals for a unique OSS transformation for a large service provider (Tier 1 CSP) in India and handled different aspects like Overall Program Management, Resource Management, Governance and Escalation management, Risk Management, Financial and Profitability Management, Internal/External Communication Show less

  • Director & Business Operations Head

    Mar 2022 - now

  • Director - Global Transition and Transformation

    Jan 2016 - Mar 2023

  • Director - Global Transition and Transformation

    Apr 2014 - Dec 2015

  • Director - OSS Transformation (Global Service Assurance Best Practices)

    Apr 2013 - Mar 2014