ABDUL JAVAD

Experience

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  Quick Homes Real Estate Management

  Apr 2015 - Apr 2017

  IT Support

  ●Installing, configuring, and sharing the printer on the network.●Basic networking includes TCP/IP and configuring network printers, routers, and access points.●Configuring CISCO Telephones, MS Outlook.●Configured networks to meet performance requirements.●Installed new hardware and software to meetsystem specification and user needs.●Network and connect computers within the organization for better communication.●Troubleshoot and resolve hardware, connection, printer and software issues reported.●Kept detailed records of new installations and related licenses. Show less

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  NUROL LLC

  Jan 2018 - Dec 2022

  IT Support Specialist

  ●Facilitated server migrations and upgrades swiftly and accurately aiding smooth running IT operations.●Active Directory Administration.●Maintain all critical IT infrastructure including servers, storage, Microsoft Active - Directory, File Servers, DNS, O365 etc.●Managing M365 cloud services (Teams, OneDrive, SharePoint, Azure AD.)●Installing, configuring, and sharing the printer on the network.●Backed up servers regularly to reduce data loss.●Provides on-call support to resolve and or escalate production incidents or issues outside normal working hours including support during software deployment release activities.●Managed new systems installations for timely distribution and minimizes disruption to productivity.●Identified system performance issues, providing swift remedial action.●Conducted tactical troubleshooting to identify faults.●Performed recovery operations to restore systems following failures.●Set up new workstations for users with proper cables, equipment and software.●Ensures security and upgrades are kept up to date on servers. Show less