Talk to sales Try for Free
Zoltan Bak

Zoltan Bak

Office manager

Followers of Zoltan Bak883 followers
location of Zoltan BakSilkeborg, Central Denmark Region, Denmark

Connect with Zoltan Bak to Send Message

Connect

Connect with Zoltan Bak to Send Message

Connect

  • Timeline

  • About me

    Providing value as a service with professional support to help drive customer success.

  • Education

    • John von Neumann Faculty of Informatics of Budapest Tech

      -
      Bachelor IT Engineer

      Took an education as an IT engineer

    • VIA

      -
      Bachelor, Constructing architect Sustainable architecture

      Studied as a Constructing architect

  • Experience

    • City klíma kft.

      Jun 2005 - Jul 2007
      Office manager

      - Sales for custumers- Correlation with suppliers and co-workers- Database, webpage maintenance

    • OVB Vermögensberatung AG

      Jan 2006 - Sept 2007
      Financial Advisor

      Sales representative• Advices to customers in the financial sector (loans, insurance, life savings etc.)• Customer relationship management• Recording of customer requirements regarding the modification of products and services• Cooperation with the product development area• Presentation of new products and services• Complaint management• Planning of various marketing measures and events• Provide information about the quality of products and processes• Analyze of sales potential• Price-performance ratio analyzing Vis mindre

    • Seatainers A/S

      Jan 2010 - Jan 2011
      Lagermedarbejde

      - Using Navision system- Storage features: registration, packaging and shipping of goods.- Order managment.

    • VIA University College

      Nov 2012 - Feb 2017
      IT Supporter

      I was part of a 4 person local IT Support in Horsens, providing support through e-mails, phone, and personally both for our workers and students, to make their life easier, if they had problem in the IT sector. We were also supporting the companies in Vitusbering innovation park(VBI park).● Ticket system handling (Helpdesk)● Remote Support on users device with TeamViewer● Troubleshooting issues both hardware and software● Preparation and setup of PC equipment● IT equipment purchase● Service/ Hardware replacement, upgrade.● Installation of software/image trough CAPA● Worked with preparation and setup of printers and copy solutions● Lan solutions, configuration and patching tasks Vis mindre

    • Book a Student

      Feb 2017 - Mar 2017
      Account Manager

    • VELUX

      Mar 2017 - Mar 2018
      IT Contributor

      IT Contributor/ IT Support, Front Desk. ● Support and solve daily IT problems both onsite and via telephone and e-mail (ServiceNow)● Remote Support on users device with RealVNC● Troubleshooting issues● Preparation and setup of PC equipment● Installation of software/image trough SCCM● Worked with preparation and setup of printers and copy solutionsI was also responsible for Velux Central, PC replacement program (HP to Lenovo). ● Purchase and delivery organizing from Vendor● Preparation and setup of PC equipment and delivery to 300+ users● Helping users with backup solutions before hardware change (cloud, OneDrive)● Installation of software/image trough SCCM● Collection of old equipment and organizing delivery with Vendor Vis mindre

    • GRUNDFOS

      Jan 2019 - Dec 2021
      External project consultant

    • Concordium

      Jan 2022 - now

      • IT Support Specialist

        Jul 2023 - now

      • Site Assistant

        Nov 2022 - now

      • Technical Support Specialist

        Jan 2022 - now

  • Licenses & Certifications

    • ITIL overblik

      Dec 2014

    • ECDL Foundation - ICDL - International Computer Driving Licence ecdl.org/

      ECDL / ICDL Certification
      Jul 2005

  • Volunteer Experience

    • Collecting charity for Red cross in Hungary

      Issued by Budapest on Jan 2000
      BudapestAssociated with Zoltan Bak