Josyline Kendi

Experience

• 

  Bolloré

  Aug 2017 - Dec 2017

  Procurement Intern

  Thorough knowledge of governmental rules regarding purchasing -Skilled in SAP procurement module -Detail oriented for accurate recordkeeping -Ability to effectively analyze data -Clear written and oral communication- sales and leasing agreements -Critical thinking to arrange orders and make necessary adjustments -Thorough background in mathematical operations -Ability to compile, code, calculate, and audit data

• 

  Apollo Agriculture

  Nov 2018 - Apr 2021

  Sales And Marketing Associate

  Customer relationship management.Conduct market research and identify new opportunities.Gather and analyze consumer behavior data (e.g. web traffic and rankings)Generate reports on marketing and sales metricsContribute to collaborative efforts and organize promotional eventsCoordinate with the marketing design and content teams to generate digital and print advertising materialMaintain and update impeccable records of marketing metrics and results of past campaignsPrepare and deliver regular sales forecasting reportsMonitor and report competitors’ marketing and sales activities Show less

• 

  National Health Insurance Fund - Kenya

  May 2021 - Dec 2022

  Account Executive

  Using CRM systems to streamline processes, build customer relationships ,increase sales ,improve customer service and profitability.Cultivating strong relationships with new clients, while maintaining existing client relationships.Be the primary point of contact and build long-term relationships with customers.Help customers through email, phone, online presentations, screen-share and in person meetings.Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Forecast and track key account metrics.Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.Monitor and analyze customer's usage of our product. Show less