Ishfaq Ali

Experience

• 

  Wipro Digital Operations and Platforms

  Apr 2017 - Dec 2018

  Senior Associate
• 

  HCL Technologies

  Dec 2018 - now

  Information Security Senior Specialist

  Working as AV Administrator on Carbon black cloud, Crowd Strike Falcon, Trellix ePO and Forti Edr console with more than 50 k Endpoints.Key Responsibilities;- Defining and configuring policies.- Managing Scheduled AV upgrades.- Manage AV deployment and migration.- Maintaining Console hygiene.- Troubleshooting AV installation and update issues.- Working on adding known applications to the whitelist.- Troubleshooting system issues caused by AV.- Creating and sharing AV health and Malware event reports.- Working with Incident response team to identify and resolve true positives and possible threats to the environment.- Training team members and creating knowledge documents and runbooks. Show less