Jacky Sanderson

Experience

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  Rogers Communications

  Jan 2011 - Aug 2011

  Business Administrator

  Assigned work orders to a group of 50 staff members; maintained and monitored records of performance and productivity.Communicated with team in a timely manner, reminding them of deadlines, and re-assigned work as required to help guarantee the timely delivery of wireless activations and upgrades for corporate customers.Effectively communicated with business consultants and managers and ensured they were apprised of the volume of work orders and productivity.

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  The Athletic Club Group

  Sept 2011 - Jun 2012

  Human Resources Assistant

  Performed recruitment and screening tasks such as posting job advertisements, promoting the company at job fairs, short-listing candidates, completing references and managing job offers.Supported the onboarding of new employees.Ensured the confidentiality of sensitive information; completed regular personnel file audits to ensure the completion of required documentation.Wrote weekly meeting minutes, memos and other internal communications.Coordinated internal and external meetings, catering and travel arrangements, and helped plan and execute employee appreciation events.Conducted workplace inspections as a certified Joint Health and Safety Committee member. Show less

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  Oxfam Canada

  Oct 2012 - Sept 2013

  Human Resources Assistant - Intern

  Performed recruitment functions: screened résumés, prepared interview packages and responded to employment related inquiries.Gained experience in a unionized environment and expanded my knowledge of collective bargaining and labour relations. Conducted research on various HR topics and summarized data; wrote newsletters on workplace safety.Created and maintained employee data spreadsheets and reports; audited employee files and updated employee information including payroll data in the Human Resources Information System (HRIS).Reviewed the HRIS (Salesforce) and presented layout and feature recommendations.Revised training modules for the employee timesheet program (Replicon).Updated the new employee orientation package and HR procedure manuals. Show less

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  Hull Services

  Oct 2013 - Jun 2022

  Supported management as needed throughout the recruitment, screening and selection process.Developed onboarding materials and forms; provided staff with information regarding conditions of employment, benefits, employee rights, personnel policies and agency practices.Acted as the first point of contact for employee relations issues; guided staff in conflict resolution, performance management and disciplinary procedures. Helped develop personnel policies and procedures adhering to applicable legislation and requirements for Agency accreditation. Planned and executed ongoing employee engagement and recognition initiatives.Conducted exit interviews and brought forward any recommendations for improvement.Completed incident investigations for the Occupational Health and Safety Committee. Ensured HRIS captured relevant people analytics that informed leaders and supported organizational objectives.Assisted the People and Culture Director in other functions and projects as required. Further, I continued to maintain the HR Administrator duties listed below. Show less Support recruitment, screening and onboarding functions, e.g. post job opportunities, participate in recruitment campaigns and other activities, screen and distribute applications; provide salary quotes, draft employment contracts and conduct onboarding meetings.Coordinate personnel actions related to promotions, transfers, resignations etc.Maintain accurate and comprehensive personnel records and provide quarterly HR reports to management.Advise employees and managers on personnel policies and procedures.Coordinate student practicum placements. Show less I supported the screening, selection, training, supervision, development and engagement of mentor volunteers. This included:Working alongside employees, children, youth and their guardians to integrate mentor involvement into service delivery plans.Co-facilitating interviews and orientation sessions.Matching mentors with children and youth, conducting ongoing supervision and providing guidance, feedback and support to mentors, youth and guardians.Helping implement engagement and recognition strategies; identifying opportunities for program development.Completing performance and development reviews and managing the effective and positive closure of mentoring relationships.Administrative tasks including detailed data entry and ensuring paperwork was competed in a timely manner in accordance with program and funder standards. Show less I helped ensure the successful operation of the Mentors Matter Program. This involved supporting the development and implementation of:Recruitment plans to attract potential mentors; using tools such as social media, partner websites, and presentations to companies and other groups.A screening process that included sequential, structured interviews, reference and background checks, and an initial training session.Further, I:Built collaborative relationships with employees across the organization and provided them with direction and guidance regarding mentor involvement.Planned and chaired program meetings, ensuring topics were timely and relevant.Helped ensure policies and risk management protocols were adhered to. Managed mentor departures and sensitive volunteer relations issues using effective conflict resolution strategies.Gathered feedback from staff and volunteers on engagement procedures, policies and practices and recommendations for improvement; implemented recommendations to enhance efficiencies and increase support provided to staff and mentors. Summarized data, mentor contributions and stories for funder reports and other communications. Show less Performed administrative tasks related to the recruitment and screening of volunteers. Audited volunteer files and ensured the required documentation for the program funder was received and processed; performed weekly data entry tasks.Promoted, planned and organized corporate involvement and more than 10 group volunteer projects (300 volunteers per year), and conducted agency presentations and tours for donors. Recruited and coordinated 220 volunteers for the organization's Stampede Breakfast.Coordinated the Christmas gift donation program and raised over $30,000 in donations for children and families in need. Show less

  • People & Culture Specialist

    May 2020 - Jun 2022

  • Human Resources Administrator

    May 2019 - May 2020

  • Program Facilitator - Mentors Matter

    Aug 2018 - May 2019

  • Program Specialist - Mentors Matter

    Apr 2015 - Aug 2018

  • Administrative Associate - Community Engagement

    Oct 2013 - Apr 2015
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  Enviros WSA

  Nov 2018 - Apr 2023

  Relief Youth and Family Worker - Enviros

  Supported children and youth in a group home setting by: Helping maintain their routine and engaging them in healthy activities.Using a trauma informed approach to build therapeutic relationships, reinforcing positive behaviour and coping strategies and ensuring their safety and well-being.Writing thorough accounts of activities and behavioural observations, as well as critical incident and noteworthy reports.

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  YWCA Calgary

  Jun 2022 - now

  People & Culture Specialist

  Key Responsibilities:Developing and implementing strategies and initiatives with an Equity, Diversity and Inclusion (EDI) lens across the employee life cycle including recruitment, onboarding, development, retention and offboarding. Contributing to the continuous improvement of People Services systems and practices by streamlining workflows and increasing organizational capacity.Partnering with leaders and external benefit providers to design and maintain comprehensive and pro-active programs and practices that support employee health and well-being.Leading employee engagement activities including survey administration, recognition programs, and internal communications.Conducting analytics and reporting on employee satisfaction, retention and well-being; leveraging industry research, trends, and best practices to make informed HR decisions and recommendations. Supporting UKG HRIS implementation activities including recruitment, onboarding, learning and development and performance management.Designing and delivering learning and development opportunities using adult learning models. Providing guidance on employee relations issues and assisting with investigations as required. Show less