Chance Levinson

Experience

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  United States Air Force

  Oct 2019 - now

  Aircraft Maintenance Technician

  - Holds Secret Clearance with the Department of Defense. - Completed Airman Leadership School.- Inspected aircraft daily to assess airworthiness.- • Rebuilt aircraft structures and functional components in accordance with maintenance manual, FAA regulations and aviation services policies and procedures.- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Show less

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  Luxottica

  Jul 2021 - Aug 2022

  Quality Control Auditor

  • Facilitated root cause analysis methods to identify and prevent lost finished products and incorrect sorted materials resulting in cost savings of 15% per quarter.• Verified quality and quantity of finished materials by auditing multiple processes and staged locations of those finished materials.• Developed daily, weekly, and monthly reports to identify areas of improvement and collaboratively increase output with minimum quality errors.• Gather and organize information from system generated reports utilizing SAP.• Maintain accurate and timely records. Show less

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  Horizon Group USA

  Aug 2022 - Jun 2023

  Information Technology Help Desk Technician

  - Carried out the setup of computer systems, resolved software and hardware problems, and delivered end-user training for both Windows and Mac OS. - Utilize ticketing software to effectively communicate and document IT related issues. - Provided frontline support for Microsoft products, CATO VPN, Citrix Desktop, CrowdStrike, and Warehouse Management Software. - Administer users, computers, printers, and groups in Active Directory.- Maintained WYSE terminals, Canon printers, Zebra printers, and RF Scanners. - Maintained IDFs, APs, and Switches throughout the warehouse and server room.- Organized meetings and maintenance requests with third party vendors for hardware and software services. - Collaborated with Network Engineer and Systems Administrator to troubleshoot technical issues and implement solutions. - Managed inventory of hardware and software, including tracking purchases, warranties, and licenses, to ensure timely delivery. - Developed and updated technical documentation, including user guides and knowledge base articles, to provide effective support for end-users Show less

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  Chick-fil-A Corporate Support Center

  Jul 2023 - now

  IT Analyst