
Cheryl Chui
Senior Analyst, Special Projects / Program Office Lead for Resource Matching & Referral

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About me
Director, Health System Analytics at Canadian Institute for Health Information (CIHI)
Education

McGill University
1997 - 2001BA Cultural Studies / East Asian Studies
Schulich ExecEd
2024 -CIHI Client Engagement Mastery Series Creative Leadership Fundamentals
Schulich ExecEd
2024 -CIHI Client Engagement Mastery Series Strategic Leadership
University of Toronto
2009 - 2011MHSc Health Administration
University of Waterloo
2001 - 2006BASc Systems Design Engineering
Smith School of Business at Queen's University
2020 - 2021MMA, Master of Management Analytics Analytics
Experience
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University Health Network (SIMS)
Sept 2006 - Jan 2011Senior Analyst, Special Projects / Program Office Lead for Resource Matching & ReferralEstablished and managed the Program Office for Toronto Central LHIN Resource Matching & Referral; supported the program director in strategic framework development, reporting to the Toronto Central LHIN, financial oversight, and communications with 50+ partner organizations (across the acute, rehab, complex continuing care, and long-term care sectors)

Ministry of Health and Long-Term Care
Jan 2011 - Apr 2011Practicum StudentHealth System Strategy Division, Health System Policy and Relations Branch, Aboriginal Health Strategy Unit & Chronic Disease Unit

North York General Hospital
Apr 2011 - May 2011Administrative Resident
University Health Network
Jul 2011 - Mar 2021Strategy and implementation lead for a multi-year, organization-wide initiative to reduce preventable patient harm due to six hospital acquired conditions (HAC) – a key component of UHN’s quality improvement and patient safety transformation, known as Caring Safely. Developed a structured, scalable implementation and change management approach, partnering with clinical leaders across the organization to enable adoption and sustainment of evidence-based HAC prevention practices - resulting in 250+ avoided HAC cases and $3M+ of avoided costs over 2.5 years. Show less
Manager, Hospital Acquired Conditions Strategy & Implementation
Feb 2016 - Mar 2021Manager, Strategic Delivery Partnerships & SIMS Planning
Oct 2012 - Jan 2016Manager, Strategic Delivery Partnerships
Sept 2011 - Oct 2012Senior Analyst, Project Management Office
Jul 2011 - Aug 2011
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Canadian Institute for Health Information (CIHI)
Mar 2021 - nowProvides strategic leadership in the planning, development, and promotion of analytical products that address priority health information needs Responsible for the development of policy-relevant information and analytical products that are high quality, relevant, timely and actionable to support health system decision-makers.Recent reports include: - Impact of COVID-19 on Canada's health care systems (released Dec 2021)- Overuse of tests and treatments in Canada - in collaboration with Choosing Wisely Canada (released Nov 2022)
Acting Director, Health System Analytics
Jul 2023 - nowManager, Health System Analytics
Mar 2021 - Jul 2023
Licenses & Certifications
- View certificate

Text Analytics and Predictions with Python Essential Training
LinkedInJan 2021 - View certificate

CIHI Client Engagement Mastery Series: Influencing and Collaborative Decision Making
Schulich ExecEdMar 2025 - View certificate

Developing Your Leadership Presence
Smith School of Business at Queen's UniversityDec 2023 
Certified Health Executive (CHE)
Canadian College of Health LeadersMay 2011- View certificate

CIHI Client Engagement Mastery Series: Creative Leadership Fundamentals
Schulich ExecEdJun 2024 - View certificate

Inclusive Communication Strategies
Dalhousie UniversityFeb 2023 
Lean Green Belt
Leading Edge GroupSept 2015- View certificate

CIHI Client Engagement Mastery Series: Strategic Leadership
Schulich ExecEdFeb 2024 - View certificate

Change Management Foundation
APMG InternationalJun 2019 - View certificate

Change Management Practitioner
APMG InternationalJun 2019
Honors & Awards
- Awarded to Cheryl Chui2019 Excellence in Patient Safety Award - University Health Network, Caring Safely Transformation Team Canadian College of Health Leaders (CCHL) Jun 2019 This award recognizes individuals and/or teams that are committed to improving workplace and /or patient safety within the healthcare environment, through leadership, culture, best practices, innovation and change management expertise.
- Awarded to Cheryl Chui2018 IHF Excellence Award for Leadership and Management in Healthcare - Caring Safely, collaboration between SickKids and UHN International Hospital Federation (IHF) Oct 2018 This award is for organizations which demonstrate excellence or outstanding achievements, among others, in:- Enhancing governance, leadership, management policies and practices;- Creating and fostering a new culture of service that motivate staff to excel;- Managing finances and resources effectively;- Achieving major breakthrough in productivity improvements or innovations in healthcare delivery or process management.
Volunteer Experience
Lived Experience Advisor, Surgical Site Infection Quality Standard Advisory Committee
Issued by Ontario Health (Quality) on Feb 2022
Associated with Cheryl ChuiVolunteer, Toronto Chapter
Issued by Women in AI Canada on Jan 2021
Associated with Cheryl Chui
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