
Ricky Liang

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About me
Branch Manager - 49th & Fraser at Scotiabank
Education

The University of British Columbia
2010 - 2015
UBC Sauder School of Business
2010 - 2015Bachelor of Commerce with Honours Marketing Honours
Experience

Scotiabank
Jul 2011 - now49th & Fraser BranchFiscal 2023 Achievements:- Branch ranked #9 Nationally in overall performance- 2nd Place Top Branch awardee- Awarded top Scene+ Ambassador Champion for highest number of client net growth 41st & Churchill Branch, Vancouver BC- Achieved Top Team in the Vancouver & Richmond District for Fiscal 2022- Ranked #1 performing branch in Canada- Top Assigned Customer Depth Champion Project lead for Post-Grad Program for BC & Yukon Region. Providing a 60 day intensive training program for all new financial advisors to ensure they fulfill and enhance competencies for their role.Contributes to regional sales goals by coaching Retail bankers in assigned branches on all assigned products, related services, and the policies, processes, systems and tools used during customer advice conversations. Contributes to regional sales goals by coaching Retail bankers in assigned branches on all assigned products, related services, and the policies, processes, systems and tools used during customer advice conversations.
Branch Manager
Dec 2022 - nowBranch Manager
Jul 2022 - Dec 2022Advice and Service Effectiveness Coach - Investments, Deposits, and Day to Day
Apr 2021 - Jul 2022Advice and Service Effectiveness Coach - Borrowing, Protection and Payments
Feb 2020 - Apr 2021Branch Manager
Jun 2018 - Jan 2020Assistant Manager
Nov 2017 - May 2018Manager Personal Banking
Apr 2017 - Oct 2017Financial Advisor
May 2015 - Apr 2017Customer Relations Representative
Jul 2011 - May 2015
Licenses & Certifications

Branch Compliance Officer
Canadian Securities InstituteApr 2017.webp)
Investment Funds in Canada
Canadian Securities Institute (CSI)Jun 2015.webp)
Moody’s Certificate in Small Business Banking
Canadian Securities Institute (CSI)Aug 2019
Chartered Financial Planner
The Canadian Institute of Financial PlanningAug 2024
Financial Planning Diploma
The Canadian Institute of Financial PlanningAug 2018
Registered Financial and Retirement Advisor
The Canadian Institute of Financial PlanningSept 2016
Honors & Awards
- Awarded to Ricky LiangBest of the Best - Scene+ Ambassador Champion Scotiabank Nov 2023 49th and Fraser branch awarded Scene+ Ambassador Champion for highest net client growth in Fiscal 2023
- Awarded to Ricky LiangBest of the Best - Top Manager Scotiabank Nov 2023 Awarded Top Manager - Culture Catalyst as Branch Manager at 49th and Fraser branch in Fiscal 2023
- Awarded to Ricky LiangBest of the Best - Top Team Scotiabank Nov 2023 Awarded 2nd Place Top Team for 49th and Fraser Branch in Fiscal 2023
- Awarded to Ricky LiangBest of the Best - Top Assigned Customer Depth Champion Scotiabank Nov 2022 41st and Churchill Branch
- Awarded to Ricky LiangBest of the Best - Top Team Scotiabank Nov 2022 Awarded Top Team for 41st & Churchill Branch in Fiscal 2022
- Awarded to Ricky LiangBest of the Best - Top Individual Scotiabank Nov 2021 Top Individual - ASE Coach awardee for BC & Yukon Region
- Awarded to Ricky LiangBest of the Best - Top Individual Scotiabank Nov 2020 Top Individual - ASE Coach awardee for BC & Yukon Region
- Awarded to Ricky LiangDistrict Champion - Most Improved Customer Pulse in District (Fiscal 2019) Best of the Best 2019 (Vancouver/Richmond District) Nov 2019 Cambie and King Edward branch achieved accolade for most improved overall customer satisfaction score in Vancouver/Richmond District for Fiscal 2019
- Awarded to Ricky LiangBest of the Best - Top Individual Scotiabank Nov 2017 Contributed in branch’s overall performance, and attaining Top Branch distinction for fiscal 2017 in Vancouver/Central BC & Yukon district.
- Awarded to Ricky LiangBest of the Best - Top Individual Scotiabank Nov 2014 Contributed to branch’s year to year increase in customer satisfaction score. Also coordinated in-branch campaign in increasing credit card sales. Increased operational effectiveness by performing as back-up Customer Service Supervisor.
Volunteer Experience
Co-Chair Employee Giving Campaign
Issued by Scotiabank
Associated with Ricky LiangTreasurer
Issued by Fraser Business Improvement Association on Dec 2022
Associated with Ricky LiangCo-Chair
Issued by Black, Indigenous, People of Colour (BIPOC) on Nov 2022
Associated with Ricky LiangPresident
Issued by Scotiabanker Association on Mar 2019
Associated with Ricky LiangDirector
Issued by Black, Indigenous, People of Colour (BIPOC) on Aug 2020
Associated with Ricky LiangVice President
Issued by Scotiabanker Association on Apr 2017
Associated with Ricky LiangVice President
Issued by Cambie Village Business Association on Sept 2018
Associated with Ricky Liang
Languages
- enEnglish
- caCantonese
- maMandarin
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