Donald Gillespie

Experience

• 

  Lakeland Regional Health System

  Jan 1987 - Jan 2000

  Vice President of Home Care and Physical Medicine and Rehabilitation

  Vice President, Home Care (1993-2000)Major Responsibilities: Developed and provided leadership for one of the largest not-for-profit home care services in the state. New operations included a home care management corporation which opened and managed 11 Medicare certified home health services, home infusion, private pay home care, and durable medical equipment companies which were owned by regional hospitalsAccomplishments:•Initiated and grew thriving home care management company that provided ongoing management, consulting, billing and information technology services for hospital-owned home health companies•Grew revenue from $500,000 to more than $8,000,000 in five years for Lakeland-owned home health and related services•Designed several new programs such as wound care and special cardiac home health servicesVice President, Physical Medicine and Rehabilitation (1987-1996)Major Responsibilities: Leader for all physical medicine and rehabilitation services for a system with 3 hospitals, 2 nursing homes. Accomplishments:•Started inpatient rehabilitation center and four new outpatient rehabilitation centers•In addition to the above services, planned and opened hand clinic, sports and orthopedic center, speech and hearing center, work-hardening center •Grew a staff of seven to staff of 103 in first 4 years•Designed progressive clinical ladder program that dramatically improved quality of care•Oversaw the design and construction of new facilities for six programs Show less

• 

  IBA Health and Life Assurance, Inc.

  Jan 2000 - Jan 2003

  Vice President of Business Development

  Major Responsibilities: Leadership for sales, retention, marketing, planning and community relations for regional health insurance companyAccomplishments:•Grew revenue and moved $4,000,000 loss to $500,000 profit in one year•Dramatically improved relations with community insurance agents•Changed product offerings and moved clients to more profitable product lines•Effected turn-around in staff morale and professionalization of sales staff and sales processes•Developed new insurance products and networks Show less

• 

  Hospice at Home

  Jan 2003 - Jan 2005

  Vice President for Administration

  Major Responsibilities: Effective leadership for finance, planning, human resources, marketing, information technology, quality improvement, compliance, education and administrative support servicesAccomplishments:•Engineered operational and financial turnaround •Planned and responsible for construction of $2,400,000 administrative center•Designed and supervised the start-up of the second loss and bereavement center for children in the state of Michigan•Raised funds and built $700,000 center for the children’s bereavement center•Reorganized and aligned the corporation and streamlined all operational and financial systems Show less

• 

  Marketing Partners Inc.

  Jan 2005 - Jan 2009

  President of Marketing Partners' Subsidiary, HFM Performance Advantage

  Major Responsibilities: Provided effective leadership to health care consulting firm. Accomplishments:•Produced innovative strategies for outpatient business development•Developed profitable new businesses to enhance the bottom line for hospitals•Successfully completed market research and feasibility projects focusing on new business opportunities•Accomplished successful mergers between hospitals and privately owned competitors•Provided ongoing consultation in process improvement, corporate alignment and planning Show less

• 

  Lakeland Regional Health System

  Nov 2010 - Dec 2013

  Director, HomeCare Solutions, a Management and Consulting Company

  Major Responsibilities: Responsible for new programs and growth of existing programs in the entire HomeCare Division. Directed the operations HomeCare Solutions, a home care management corporation which I founded in 1993.Accomplishments:•Growth and revitalization of the management, consulting, business development, billing and information technology services for hospital-owned home health companies•Worked as part of the HME team to grow Lakeland’s home medical equipment company and start a new HME billing company•Assisted in the merger between Lakeland and a community-based hospice company•Provided leadership of the Lakeland team in the early stages of developing a palliative care program •Changed the culture of HomeCare Solutions to a high energy organization with fully engaged staff and focused goals for excellence and customer satisfaction Show less

• 

  Allegiance Health

  Jan 2014 - now

  Executive Director of Chronic Care Services

  Allegiance Health is a 480 bed hospital in Jackson, Michigan. I am responsible for Home Health, Hospice, Hospice Home, Palliative Care, Diabetic Center, Wound Care, Home Medical Equipment, Senior Medical Outpatient Center, Personal Home Care (private pay) and Hyperbaric program.