Sara Heathcote

Experience

• 

  Dave & Buster's Inc.

  Feb 2004 - Jul 2006

  Waitress
• 

  Linens N Things

  Feb 2006 - May 2008

  Department Manager

  My responsibilities included interviewing and hiring sales associates, opening and closing the building and the merchandising of the bedding and windows departments. I also managed a team of associates that were responsible for setting up and merchandising programs to plan-o-gram and maximizing sales. While with the company, I was able to increase sales for the departments I was responsible for by 15%.

• 

  Allied Building Products

  May 2008 - Nov 2014

  I keep close customer relations and stay in tune with customers’ expectations for value and service. To do this, I am consistently generating leads in both the residential and commercial building markets. I also process and mange orders and pricing with vendors and customers. In such an aggressive industry, I have to maintain strong negotiating and networking skills. Furthermore, I possess a broad knowledge of both the interior and exterior building material industries to drive my business. Additionally, I run seminars and trade shows. Show less

  • Assistant Branch Manager

    May 2013 - Nov 2014

  • Sales

    May 2008 - Apr 2013
• 

  SiteOne Landscape Supply, LLC.

  Jan 2015 - now

  Drive performance and growth for all stakeholders in the area while actively sharing ideas, talent and resources across the region as a part of the regional team. Champion select best practices within the region and participate in company-wide initiatives. - Building Great Teams: Create a positive, challenging and exciting environment which is conducive to high-performance, teamwork, a great place to work and long-term retention of top talentRecruit, train and develop top talent for key jobs throughout the areaActively coach and mentor area leaders/associates to achieve high performance and to facilitate long-term development to build a careers. Ensure strong teamwork across the area, region and division- Deliver Customer Value: Set high expectations for product, service and partnership and effectively leverage structure, systems and processes to ensure associates are organized and equipped to deliver consistent customer value excellence. Develop strong personal relationships with key customers.- Achieve Performance, Growth and Safety Results: Create an incident-free environment.Actively manage the area sales team to ensure effective account assignments and territory planning, sales call planning and new business growth. Develop a winning area strategy and specific action plan for performance and growth.- Drive Continuous Improvement: As lead Change Agent - prioritize and drive ongoing performance improvement initiatives.- Build Business Acumen: Thoroughly understand the company operating and financial reports. Develop an in-depth understanding of the area market to include customers, competitors, suppliers and key market drivers. Expand sales force acumen to enable a successful growth strategy, coach Outside Sales Reps and deliver on overall strategic plan - Develop Winning Strategies: Use performance metrics to track progress and continuously adjust strategies to maximize opportunities that develop and/or to adjust to changing market conditions. Show less Duties and responsibilities:• Hires, trains, coaches and advises area branch staff to uphold operational policies and processes and assures compliance• Manages company assets with primary responsibility for receivables and operating budgets.• Establishes and maintains positive relationships with customers, vendors and branch personnel.• Identifies new markets or areas of opportunity to meet growth objectives of the area.• Maintains knowledge and awareness of the competition and market intelligence, which impacts business and pricing.• Attends local and regional trade shows to network with existing and potential customers in the marketplace.• Performs administrative duties related to performance management, salary pay plan, succession planning, resource planning, training, and development of direct reports. • Conducts audits and Makes recommendations to upper management on operational efficiencies.• Completes special projects as requested. Show less Manage the existing and potential customer base within my assigned geographic area/market. I communicate, support and manage company sales and marketing programs to the existing and potential customer base. I assist the customer base as needed in product training, troubleshooting, service issues, etc. I assist the Credit department in procuring necessary customer information in order to facilitate sales.Maintain knowledge and awareness of the competition, key competitor employees, market size, market conditions and trends within the assigned area of responsibility. I support the industry through participation in local chapter meetings and events in order to develop a strong working relationship with local manufacturer representatives. Also, I maintain consistent communication with the local branch and area management team. Show less

  • Area Manager

    Jun 2017 - now

  • Area Business Manager

    May 2015 - Jun 2017

  • Outside Sales

    Jan 2015 - May 2015