Himanshu .

Experience

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  Realty Assistant

  May 2022 - May 2023

  Senior Executive - Product
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  UniXperts

  May 2023 - Jun 2024

  Product and Marketing Associate

  Conducted thorough market research for the upcoming website tools, setting the agenda, strategic vision, and mission, and a roadmap for MVP, execution, data scraping and management for the key functionality.

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  SahiBandhu

  Jul 2024 - now

  Assistant Product Manager

  As an Assistant Product Manager at the Manipal Group & Sahibandhu Fintech Services I have driven significant process improvements and innovation in the Gold Loan industry by designing an automated onboarding journey, reducing operational complexities, and enhancing risk mitigation measures.Key Contributions:Automated Customer Onboarding: Led the development of an automated customer onboarding and underwriting process, reducing onboarding time from 30 minutes to 6 minutes, which saved 48,000 man-hours annually and cut costs by INR 50 million.Vendor Assessment & API Integration: Evaluated vendors and executed API integrations for OCR and document validation, eliminating manual verification and enabling seamless data capture and autofill within the sales application.Cross-functional Collaboration: Acted as a primary liaison between Sales, Operations, and Tech teams, facilitating alignment and comprehensive product documentation, including concept notes, business cases, and API criteria.Process Improvement & SOP Development: Spearheaded the formation of SOPs and process improvement initiatives within the product team, leveraging frameworks such as JTBD and Opportunity Analysis to enhance efficiency and drive value.Throughout my tenure, I have developed a strong foundation in product management, user-centric design, and data-driven decision-making. I am skilled in balancing operational efficiencies with customer satisfaction, ensuring robust and scalable solutions. My experiences have equipped me with the strategic insights and technical expertise required to drive product growth and customer success. Show less

• 

  The Manipal Group

  Jul 2024 - now

  Assistant Product Manager

  As an Assistant Product Manager at the Manipal Group & Sahibandhu Fintech Services I have driven significant process improvements and innovation in the Gold Loan industry by designing an automated onboarding journey, reducing operational complexities, and enhancing risk mitigation measures.Key Contributions:Automated Customer Onboarding: Led the development of an automated customer onboarding and underwriting process, reducing onboarding time from 30 minutes to 6 minutes, which saved 48,000 man-hours annually and cut costs by INR 50 million.Vendor Assessment & API Integration: Evaluated vendors and executed API integrations for OCR and document validation, eliminating manual verification and enabling seamless data capture and autofill within the sales application.Cross-functional Collaboration: Acted as a primary liaison between Sales, Operations, and Tech teams, facilitating alignment and comprehensive product documentation, including concept notes, business cases, and API criteria.Process Improvement & SOP Development: Spearheaded the formation of SOPs and process improvement initiatives within the product team, leveraging frameworks such as JTBD and Opportunity Analysis to enhance efficiency and drive value.Throughout my tenure, I have developed a strong foundation in product management, user-centric design, and data-driven decision-making. I am skilled in balancing operational efficiencies with customer satisfaction, ensuring robust and scalable solutions. My experiences have equipped me with the strategic insights and technical expertise required to drive product growth and customer success. Show less