Sinegugu Mathonsi

Experience

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  Matikwe Primary Health Care Clinic

  Apr 2013 - Mar 2014

  Administration Clerk

  • Providing administrative and clerical services• Effective and efficient administrative operations

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  VAN ZYL AND ASSOCIATES ACCOUNTING SERVICES

  Mar 2014 - Jul 2015

  Administrative Assistant Bookkeeper

  • Keeping and managing records of financial transactions for group of companies• General clerical and project-based work.

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  Hollywood Sports Book

  Oct 2015 - Nov 2018

  Deposit Supervisor

  • Reconcile bank statements to the audit trail.• Processing of withdrawal requests from branches.• Performing relevant confirmation checks from customer. • Responding to customer queries via whatsapp.• Ensure that phones are logged in at all times.• Ensure that the team displays good customer service principles in their dealings with customers and other internal team members/departments/branches as well as turnaround times for account queries.• Ensure that the company brand and image is promoted through excellent customer service.• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.• Assisting manager with rostering of shifts and tasks. • Monitoring agents and ensuring that they adhere to their daily duties. Show less

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  BET Software

  Dec 2018 - now

  • Working with software developers and project support teams• Monitoring applications and software systems• Working towards departmental and project deadlines• Problem solving• SQL queries• System maintenance• Source control Administrator (ADO(On prem %Cloud)/TFS)• Source control merging / publishing (ADO(On prem %Cloud)/TFS)• Build and Release (ADO(On prem %Cloud)/TFS)• IIS configuration• Source control migration• Managing multiple team projects • Consult regularly with clients on project status, proposals and technical issues.• Transformed existing software to correct errors, upgrade interfaces, and improve efficiency.• Cooperate diligently with other IT team members to plan, design, and develop smart solutions.• Software design and development while remaining concentrate on client needs. • Working with cross functional teams.• Assess problems and proactively resolve them.• Keep records.• Provide on-call support.

  • DevOps Engineer

    Sept 2021 - now

  • Software Developer Jnr

    May 2019 - Sept 2021

  • Application Support Analyst

    Dec 2018 - Apr 2019