Lisiane Freitas

Experience

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  Macrobiotica Sauer

  Jan 2010 - Dec 2012

  Sales Manager

  Delivered exceptional customer service to a global clientele, cultivating lucrative sales leads. Evaluated and addressed customer needs, fostering sustainable relationships through transparent communication. Effectively managed customer complaints, offering timely solutions and alternatives, with diligent follow-up for resolution. Adhered to communication procedures, guidelines, and policies, consistently going the extra mile to engage customers.

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  Grupo CEEE

  Jan 2013 - Dec 2013

  Executive Secretary

  Ensure executive attendance at crucial meetings, manage phone calls, conduct necessary research, and arrange travel. Resolve executive-requested issues, schedule meetings, and facilitate communication between the executive and staff. Handle incoming calls, greet visitors, and coordinate travel for in-office professionals. Generate memos, reports, and agendas as required. Prepare financial documents, invoices, letters, and statements. Distribute relevant memos, reports, and information to colleagues. Show less

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  Macrobiotica Sauer

  Jan 2014 - Jun 2016

  Marketing Specialist

  Lead the development, execution, and monitoring of diverse marketing programs, encompassing email, social media, digital campaigns, and events. Collaborate cross-functionally with internal teams, including product and sales, to formulate and oversee strategic marketing initiatives. Evaluate and report on campaign performance and efficiency. Conduct comprehensive market research to identify emerging opportunities. Create marketing materials, including sales and product collateral, ensuring adherence to brand guidelines. Show less

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  Child Care

  Dec 2016 - May 2023

  Child Care

  Ensuring children's safety and well-being, providing emotional support for their security and happiness. Encouraging learning through books, toys, and games, organizing outings to parks and playgroups. Managing transportation to and from school, respecting parental preferences regarding routines, diet, and religion. Skillful negotiation of contracts and fees with parents.

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  Allianz Partners

  Apr 2023 - now

  Claims Administration

  Diligently managing Dublin and Brussels claim queues, ensuring timely processing and submission. Collaborating cross-functionally to deliver exceptional support and enhance customer experience. Proficiently handling data entry for swift claims adjudication and adherence to SLAs. Providing administrative assistance to global offices and maintaining meticulous filing systems for streamlined record retrieval. Participating with Egypt Admin team on meetings to ensure accuracy in data entry and alignment with submission targets. Additional duties undertaken to bolster operational efficiency. Show less