Deep Enrich
Likitha G
422 followers
Bengaluru, Karnataka, India
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About me
Performance Marketing Analyst- Hiveminds | Quality Analyst-DXC Technology
Education
Hivemind School of Digital
2022 -Digital marketing
Global Academy Of Technology
2015 - 2019Bachelor of Engineering - BE Civil Engineering
Experience
DXC Technology
Sept 2019 - Jan 2023* Microsoft Client interaction* Ops interaction* Quality Audits* Improvement training given to L1 agents* Root cause analysis * Process improvement* Handling the team* Providing the feedback * Live interaction with the Uniper users* Troubleshooting and helping the users fix technical issues* Problem solving* Providing resolutions
Quality Analyst
Oct 2021 - Jan 2023senior assistant technician
Sept 2019 - Sept 2021
HiveMinds
Nov 2022 - nowDigital markering analyst
Feb 2023 - nowDigital Marketing Intern
Nov 2022 - Feb 2023
Licenses & Certifications
ITIL foundation certificate in IT Service Management
PeopleCertNov 2021
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