
Srinivas Beesetty
Customer service executive

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About me
Actor, Director, Curator, Trainer - Theatre & Design
Education

St. Mary's English High School
1992 - 2002
Christ University, Bangalore
2009 - 2011Master of Business Administration - MBA International BusinessActivities and Societies: Theatre Club President, Placement Co-ordinator, Advertising competition organiser

Christ College - Bangalore
2009 - 2011Master of Business Administration (MBA) International BusinessActivities and Societies: Annual Fest - Gerencia Pehel - Street Play Competition Organizer MBA in marketing with Diploma in International Business
Experience

HSBC Global Resourcing
Jun 2008 - May 2009Customer service executiveWas a part of US Mortgage Collections Team. (Voice Process, Outbound)

Idiom Design and Consulting
Jan 2011 - Jan 2011Dream IN participantInterviewing the locals of india about their dreams, while travelling from bangalore to delhi by road.

Naukri.com - A flagship brand of Info Edge India Limited
Sept 2011 - Mar 2013Assistant Managera) Managing sales and marketing operations thereby achieving increased sales/profit.b) Building brand focus, reviewing and interpreting market responses to facilitate product growth.c) Designing and implementing business plans/ strategies for maximizing profitability and revenue generation.d) Negotiation for a win-win situation for the organization and the client as well.e) Build trust and value with new and existing clients, foster innovation, focus on corporate clients, act as a solution provider, solve problems creatively and demonstrate high integrity. f) Manage complex sales situations and acquire new clients based on value based selling.g) Implementing competent strategies with a view to penetrate new accounts and upgrade existing ones as well as build new client base.h) Developing new streams for revenue growth and maintaining relationship with customers to achieve repeat/referral business.i) Interacting directly with clients and redressing queries and issues of their optimum satisfaction and resolving crucial complaints as well as training on upgraded products Show less

Amazon.in
Mar 2013 - Mar 2015Sales/Business Developmenta) Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiencesb) define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business directionc) Identify and fulfill the training needs of fellow sales associates working to ensure that the entire team is working at optimum productivity levelsd) Engage with internal and external customers/teams to improve products and business processese) Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnershipsf) Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boardingg) Review and monitor performance and sales of key partners to manage their performance Show less

IndiVillage Tech Solutions Pvt. Ltd.
Jun 2015 - Jan 2016Accounts and OperationsResponsible for Domestic Market Client Acquisitions & RetentionFocus majorly on partnering with E-Commerce marketplaces and E-tailersOffer Digital Cataloging Services to existing and potential online sellersManaging operations and expansion of Rural Employment

Bennett Coleman and Co. Ltd. (Times Group)
Mar 2016 - Oct 2018Manager - ResponseAd Revenue : optimization for the Retail Vertical via regular servicing and customized preposition of allocated clients. This is achieved by regular interactions with agencies and clients.Planning & Client Deals: Appropriation of Deals / Proposals /Concepts to the requirement of clients and agencies. This include integrated deals covering Print TV Internet Radio outdoor etc.Team Co-ordination: Internal Team Meetings /Discussions with NVH /MH on Projections/ Upcoming Initiatives etc Ad Tracking – Self and Competition Team development – Assigning new clients/ projects and tasks to team members for their enhancementBackend operations- Ad Placements/ Billing Issues/ MOUs / Feasibility of projects etcKey Responsibilities Key Account Management – Responsible for ideating, creating Integrated Media Plan as per clients campaign brief, rate negotiation, planning, review and project implementation thereby meeting account annual spend growth set by management Integrated Media Sales – Responsible for offering the full suite of media properties of The Times Of India group including print and other activation led surround properties across other platforms such as Television, Internet , radio and outdoor Service Mix Management – Ensuring a multi-lateral growth of key accounts by cross-selling/up selling them with various service offerings thus increasing market share and volume for company New Seller Acquisitions - Identifying and implementing special hyper local initiatives for the effective of micro level plans of clients across the varied categories Business Analysis – work closely with MIS team in gauging and Market share, volume, revenue and yield for retail vertical and evaluating their ad pattern and spends Responsible for special initiatives such as Business Reports and Innovations within the Verticals Show less

Kahe Vidushak Foundation
Apr 2017 - nowFounder and DirectorLed the successful artistic direction of critically acclaimed productions that received widespread acclaim and sold-out performances, showcasing exceptional talent and artistic vision.Set up Curriculum Framework of Theatre & Speaking for 40+ Schools in Bangalore. Hiring, training and placement of teachers specialised in Theatre & Speaking based coursesCorporate Training Facilitator for Public & private entities to deliver Theatre infused programs on topicscovering Inclusivity, Change Management, Work-Life Balance, POSH, Leadership & Team Management, Supply Chain to name a few. Show less

Kafqa Academy
May 2021 - Feb 2024VP Theatre & Speaking
May 2021 - Feb 2024VP Theatre & Speaking
May 2021 - Feb 2024
Licenses & Certifications

Diploma in International Business
Learning Capital, SingaporeSept 2010
Indo Western Acting Certification
National School Of Drama - राष्ट्रीय नाट्य विद्यालयOct 2020
Diploma in Playback Theatre
Christ University,bangalore, IndiaNov 2009
Volunteer Experience
Actor
Issued by Kalayan Theatre on Sept 2011
Associated with Srinivas Beesetty
Languages
- hiHindi
- teTelugu
- enEnglish
- urUrdu
- bhBhojpuri
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