Craig Trevor

Experience

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  Science Museum Group

  Jan 2002 - Jan 2005

  Customer Services Team Member
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  Essex County Council

  Sept 2005 - Apr 2011

  Senior Emergency Planning Officer

  Acted as a project and change officer to ensure Essex County Council worked effectively, demonstrated value for money and complied with legislation on a variety of different projects ranging from cost-benefit reviews, risk management, business continuity, emergency planning, organisational design, culture change, partnership improvement and change management.Worked with a wide range of Central Government departments, voluntary sector organisations and oil&energy companies.

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  UK Civil Service

  Jun 2007 - Jun 2008

  Review Team Member

  Member of the Independent Review into the 2007 floods (The Pitt Report)

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  Complete Projects

  May 2011 - Apr 2015

  Senior Project Manager

  Deliver, report and provide wide ranging advice to all levels of an organisation including large FTSE100 global clients.

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  Bp

  May 2011 - Apr 2015

  Senior Project Manager

  Tax - Strategic Business TransformationDesigned and established a programme to support efficiency savings across 400+ employees / $100m+ annual budget. Developed underpinning ‘2020’ strategy with stakeholders to return client to ‘best in class’. Ran process redesign and simplification workshops. Liaised with senior leaders and HR to develop communication releases, market testing, execute alternative sourcing arrangements including via RFPs and agree contracts with procurement. Monitoring & Assurance FrameworkLed an ‘appraise’ stage project to inform thinking in relation to monitoring, assurance and ‘3 lines of defence’ corporate governance models. Commissioned Big-4 involvement to add market best practice insights. Crisis and Continuity ManagementLed a small global team to roll-out and embed a business continuity framework protecting critical processes and applications in order to defend core business and license to operate. Successfully launched and raised awareness of a global ‘accounting for people’ software system.Payroll – Real Time InformationMigrating monthly payroll of circa 18,000 employees to a new way of working in line with changed HMRC. Technical requirements agreed (SAP and specialised payroll systems) and UAT, risk management & rigorous controls put in place given zero tolerance for errors or missed go-live window. Cognisant of change impact on 3rd parties to retain positive relationship.Global roll-out of Group Standards Aug 2011 to May 2012Lead for a global function to ‘localise’ and apply new requirements mainly relating to Compliance (ABC, AML, High Risk Agents, Trade Sanctions, Fraud & Misconduct). Reconfigured a stakeholder network to encourage global roll-out. Risk ManagementUtilised risk management experience to embed a reengineered methodology that influenced the client focus to shift from risk recording to risk treatment. Taught over 90 global candidates in Risk Management techniques. Show less

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  Crowe Ireland

  Apr 2015 - Oct 2015

  Manager

  Crowe Horwath is a global Top 10 accountancy and advisory firm. Undertook a number of consulting assignments ranging from strategic & operational service reviews, strategy development and policy evaluation primarily with public and voluntary sector clients. Developed client relationships including business generation via proposals and tenders.

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  PwC Ireland

  Apr 2016 - Jan 2017

  Manager

  P&PM is part of Consulting within PwC and helps clients boost the likelihood of a project’s success and reach its business goals. This often involves supporting organisations throughout the whole project lifecycle and the turnaround of projects that are failing to deliver expected benefits.Health Service Executive (HSE) – Programme Manager & PMO Lead Performed a central role in the Programme for Health Service Improvement (largest public sector transformation undertaken in Ireland) in establishing Community Health Organisations and strategic move to a commissioning-based model. Key roles included the efficient set-up and running of a state-wide PMO (involving both Firm, client and contractor employees), cost control, recruitment, reporting process, embedding of project management software and development of integrated delivery roadmaps. Role required a high degree of communication, interaction with senior government officials and agility within an intricate and bureaucratic public sector culture. Show less

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  Bp

  Jan 2017 - May 2017

  Senior Project Manager

  Supported the set-up of global PMO to lead the transition of tax activity from in-house locations to 3rd parties or global service centres and resultant impact on staffing levels. Required the design of a management of change process including due diligence checklists and standard operating procedures. Project plan sequencing designed to take account of readiness checks and HR procedures.

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  Lifeways Group

  May 2017 - Dec 2019

  Head of Programme Management Office

  Member of the Exec Leadership Team & direct report to CEO - led a PE backed, highly visible, turnaround programme to improve Group EDITDA. Core programme team size c.25 people. Lifeways Group is one of the UKs largest providers of support services for people with diverse, complex disability and mental health needs (£270m turnover, supporting 5000 people 24/7 across 500 service locations and 10,000 staff).Multi-stream programme covering entire value chain: Commercial rates – negotiations with over 200 commissioners to agree fee uplifts Capacity – revised marketing and business development approach to fill spare capacity People – org design to right shape headcount and tender process for multi-million temporary labour spend Cash flow – efficiency improvements across order to cash lifecycle which extends to 40+ Area Offices Procurement – appoint procurement partner, assess multi-million £ spend / 2000+ suppliers Ops – develop KPIs inc. Area/Regional Manager rhythm, reduce sickness / off-rota and design model office Property – dispose of redundant property / FM approach. Systems – new finance & HR system (Agresso), ERP (Coldharbour) and learning management system Show less