
Lea Soubra
Hostess and Receptionist

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About me
program Assistant with the Refugee Response Unit
Education

Lebanese Canadian University
2009 - 2013Bachelor of Business Administration (B.B.A.) MarketingActivities and Societies: Student council secretary President of the Leaders club Events society

Lebanese International University
2021 - 2023Master of Business Administration - MBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Eaton Business School
2020 - 2021Master of Business Administration - MBA Business Administration and Management, General Executive Masters of Business Administration
Experience

Freelance
Jan 2005 - Jan 2010Hostess and Receptionist• Check the setup and check each one place• Manage on sight problems• Greet and direct guest on arrival• Provide information and answer other questions as best• Make sure the event is on track• Do the counting and write the report in the end of the event• Evaluate with all the hostesses the event and the job performance• 6 years experience with hostess and reception agencies (3 agencies- for events, wedding and exhibitions)

Fine Details
Jan 2008 - Sept 2019Wedding Planner and Event Consultant• Negotiate for space contracts and event space booking, arrange food and beverage orders, order supplies and audiovisual equipment, make travel arrangements, order event signs, and ensure appropriate décor (florals, linens, color schemes, etc.) • Gather information concerning each project (Theme, Venue, Logisitcs...)• Conduct research, make site visits, and find resources to help staff make decisions about event possibilities.• Create and revise room layouts for each event according to theme.• Propose new ideas to improve the event planning and implementation process.• Assist with managing on-site production and clean up for events as necessary.• Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.• Keep track of event finances including check requests, invoicing, and reporting.• Coordinate appointments, and prepeare schedule of events on the calendar. Show less

Arnaoon Village
May 2012 - Nov 2012Sales Executive (Seasonal)• listening to customer requirements and presenting appropriately to make a sale• maintaining and developing relationships with existing customers in person and via telephone calls and emails• cold calling to arrange meetings with potential customers to prospect for new business• responding to incoming email and phone enquiries• acting as a contact between the company, clients and suppliers• negotiating the terms of an agreement and closing sales• gathering market and customer information• representing the organization at trade exhibitions, events and demonstrations• challenging any objections with a view to getting the customer to sign the contract• creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer• recording sales and order information and sending copies to the sales office, or entering into a computer system• Follow up with customers• Attending team meeting and sharing best practice with colleagues. Show less

Ivo M real estate
Apr 2013 - Jul 2013Private Project Marketing Director• Marketing plan• Marketing budget• Manage marketing suppliers• Oversee business development activities• Develop and administer marketing database• Manage marketing dept• Develop business unit• Online Campaign• Coordinate with Sales Manager on Sales Plan

Noble elegance / zmilelee Dubai
Oct 2013 - Dec 2013Launching Shop Manager• Complete store operational requirements• Scheduling employees• Divide tasks and prepare check lists• Maintaining store staff by recruiting, selecting, orienting, and training employees• Coaching, counseling and assigning employees responsibilities• Planing, monitoring and upraising job result• Scheduling expenditures• Identify current and future customers requirements• Prepare financial repports, customers statement of account• Order new items and control delivery quality• Ensure availability of merchandise by maintaining inventory and do stock tacking• Determining additional needed sales to meet the monthly budget• Market merchandise through social media, daily posting to keep page active (facebook, instagram, twitter, foursquare, email newsletter)• Collect and control customers database• Enforcing operational and personal program, procedures and policies• Invoicing, Credit notes, receipts, return invoice, statement settlement through accounting software• Schedule virtual training through team viewer with back office for updates and needed training• Control store maintenance and coordinate with related contractors when needed.• Present required forms and legal papers for mall management • Make sure the working environment is suitable, safe and pleasant for all employees• Build strong team bond and accomplish high teamwork goals• Maintain good relationship with vendors Show less

PlanB Solutions
May 2014 - Sept 2014Account Manager• Create database for targeted market• Create network with targeted outlet• Do the necessary approach to set meeting • Product demonstration and package detailed explanation• Outdoor meeting with clients• Set routing and weekly schedule for meeting• Market research for potential customers• Follow up with clients• Monthly conferences• Sales Reports and accounts management• Set Strategies for clients marketing plan

World Food Programme
Nov 2014 - nowMonitor and report on all WFP activities and program (distribution, school program, shop monitoring, livelihoods activities, gender,…)- Collect data using GRASP tools (PAB, PDM, Process Monitoring, school process monitoring, on-site shop monitoring, distributions and livelihoods)- Compile inputs from different focal points and cooperating partners, cross check data and prepare M&E narrative reports ensuring clarity, accuracy and consistency.- Coordinate Livelihoods M&E activities (PAB, PDM, impact measuring, Social Cohesion Surveys, process monitoring and pre/post tests,)- Follow up with cooperating partners on reports submission and M&E updates.- Keeping all records, tracking sheets and files organized and up to date.- Participating in the Gender team meeting, SGBV WG and any other related gender training, workshop or ToT as gender focal point.- Participate in the Livelihoods CBPP process, gender activities and FMA academy Show less
Program Assistant
Apr 2023 - nowField Monitor Assistant
Nov 2014 - Mar 2023
Licenses & Certifications
- View certificate

Gender and Markets: Better Targeting Training
CrossKnowledgeMar 2022 
Ethics and Standards of Conduct at WFP: Misconduct, Reporting and Protection Against Retaliation
World Food ProgrammeJan 2019
Ethics and Standards of Conduct at WFP: A Focus on our Practical Obligations
World Food ProgrammeJan 2019
United Nations Course on prevention of Harassment, Sexual Harassment and Abuse of Authority
World Food ProgrammeDec 2014
Prevention of Fraud, Corruption and SEA at WFP
World Food ProgrammeJul 2020
Ethics and Standards of Conduct at WFP
World Food ProgrammeJun 2017
BSAFE
World Food ProgrammeJan 2019
I Know Gender - Gender Equality in Emergencies
CrossKnowledgeJan 2017
Cash-Based Transfers -FOUNDATIONS
CrossKnowledgeMar 2015
An Essential Guide to Giving Feedback
CrossKnowledgeJan 2015
Languages
- arArabic
- enEnglish
- frFrench
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