John Riad

John Riad

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location of John RiadNew Cairo, Cairo, Egypt

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  • Timeline

  • About me

    Inside Product Specialist 2 at Dell Technologies

  • Education

    • Ain Shams University

      2016 - 2021
      Bachelor's degree Energy Engineering

      Major in Renewable energy engineering, and graduation project in energy management for manufacturing factories.

  • Experience

    • Fly Pie Ltd

      Jul 2019 - Feb 2022

      - Responsible of managing content and logistics of sales training for new comers.- Responsible of evaluation, reporting, and advising about the trainees to be hired. - Setting up training sessions for the current sales force, developing their soft and technical skills.- Creating sales scripts for new and existing products, and presenting them to the sales force. Managed and trained a 7-member team of sales agents, resulting in a 42% improvement in individual and team performance.Introduced innovative KPIs to measure and manage sales performance, leading to enhanced efficiency and productivity. Successfully promoted and sold mobile phone contracts and related products to UK customers, exceeding the monthly sales targets by 67% on average..

      • Sales Trainer

        Sept 2020 - Feb 2022
      • Sales Team Leader

        Mar 2020 - Sept 2021
      • Telesales Agent

        Jul 2019 - Feb 2020
    • Dell Technologies

      Jan 2022 - now

      Driving sales growth and client satisfaction by offering and defending innovative solutions during customer meetings.Collaborating with cross-functional teams to design tailored solutions, earning 3 awards from local and global management.Producing compelling customer-facing documents, facilitating effective communication of solution benefits and value propositions. Supported the sales team in identifying and capitalizing on opportunities within the Egyptian market.Collaborated with Presales Engineers to configure and present tailored solutions to clients, earning a total of 9 global awards from management and field team.

      • Inside Product Specialist 2

        Aug 2023 - now
      • Associate Sales Engineer Analyst

        Jan 2022 - Sept 2023
    • Sustainergy Solar

      May 2023 - Sept 2023
      International Sales Manager

      Pioneered international sales efforts and initial strategy within the solar panel and renewable energy sector.Cultivated and maintained strategic client relationships.Implemented effective CRM pipeline management strategies, resulting in improved sales forecasting accuracy.

    • XPay

      May 2024 - now
      Technical Sales Specialist
  • Licenses & Certifications

    • EgyFWD Initative - Digital Marketing Challenger Course

      Udacity
      Jul 2021
    • Conflict Management

      Dell Technologies
      Nov 2022
    • Red Hat Portfolio: Foundational

      Red Hat
      Jun 2024
      View certificate certificate
    • Specialist - Data Scientist, Advanced Analytics Version 1.0

      Dell Technologies
      Dec 2023
      View certificate certificate
    • Lean Six Sigma Foundations

      LinkedIn
      Nov 2023
    • Digital Marketing Nanodegree

      Udacity
      Sept 2021
    • AI Augmented Professional Skills in the Digital Age

      Alx_africa
      Jul 2024
      View certificate certificate
    • Associate - Data Science Version 2.0

      Dell Technologies
      Dec 2022
      View certificate certificate
    • Specialist - Cloud Architect, Cloud Infrastructure Version 3.0

      Dell Technologies
      Aug 2022
      View certificate certificate
    • Enterprise Design Thinking -Practitioner

      Dell Technologies
      Sept 2022
    • Associate - Information Storage and Management Version 4.0

      Dell Technologies
      Feb 2022
      View certificate certificate