Steven Campbell

Steven Campbell

Team Leader

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location of Steven CampbellMelbourne, Victoria, Australia

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  • Timeline

  • About me

    Operations Manager at VicRoads

  • Education

    • Mooroolbark College

      2008 - 2013
      VCE
    • Victoria University

      2024 - 2024
      Graduate Certificate in Business High Distinction

      Organisational Change Management, Financial Analysis, Strategic Management and Business Policy, & Business Ethics and Sustainability.

  • Experience

    • Kmart Australia Limited

      Jun 2011 - Sept 2015
      Team Leader
    • Ed Harry

      Sept 2015 - Feb 2016
      Assistant Store Manager
    • Telstra

      Feb 2016 - Jun 2018
      • Retail Support Manager

        May 2017 - Jun 2018
      • Customer Advisor

        Feb 2016 - May 2017
    • VicRoads

      Apr 2019 - Oct 2020
      • Senior Customer Service Consultant

        Jun 2018 - Oct 2020
      • Service Quality Coach

        Apr 2019 - Aug 2019
    • SoilWorx

      Nov 2020 - Mar 2021
      Customer Service Team Leader
    • VicRoads

      Nov 2022 - now
      • Operations Manager Resolution & Improvement

        Jul 2023 - now
      • Manager Operations Support

        May 2024 - Dec 2024
      • Quality and Improvement Reporting Analyst

        Jun 2023 - Jul 2023
      • Service Quality Analyst

        Mar 2021 - Jun 2023
      • Team Leader Service Quality

        Nov 2022 - Dec 2022
  • Licenses & Certifications

    • COPC® Best Practices for Quality Management

      COPC Inc.
      Apr 2021
      View certificate certificate
    • Golden Key International Honour Society Asia Pacific - Top 15%

      Golden Key International Honour Society
      Oct 2025
      View certificate certificate
    • How to Master Your Executive Presence

      LinkedIn
      Feb 2024
      View certificate certificate
    • Lean Six Sigma Yellow Belt Certification

      Vative - Truly Innovative
      Nov 2021
    • Public Relations Foundations

      LinkedIn
      Dec 2024
      View certificate certificate
    • Inclusive Leadership

      LinkedIn
      Dec 2023
      View certificate certificate
    • Change Management Foundations

      LinkedIn
      May 2024
      View certificate certificate