Deep Enrich
Steven Campbell
Team Leader
222 followers
Melbourne, Victoria, Australia
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About me
Operations Manager at VicRoads
Education
Mooroolbark College
2008 - 2013VCE
Victoria University
2024 - 2024Graduate Certificate in Business High DistinctionOrganisational Change Management, Financial Analysis, Strategic Management and Business Policy, & Business Ethics and Sustainability.
Experience
Kmart Australia Limited
Jun 2011 - Sept 2015Team Leader
Ed Harry
Sept 2015 - Feb 2016Assistant Store Manager
Telstra
Feb 2016 - Jun 2018Retail Support Manager
May 2017 - Jun 2018Customer Advisor
Feb 2016 - May 2017
VicRoads
Apr 2019 - Oct 2020Senior Customer Service Consultant
Jun 2018 - Oct 2020Service Quality Coach
Apr 2019 - Aug 2019
SoilWorx
Nov 2020 - Mar 2021Customer Service Team LeaderVicRoads
Nov 2022 - nowOperations Manager Resolution & Improvement
Jul 2023 - nowManager Operations Support
May 2024 - Dec 2024Quality and Improvement Reporting Analyst
Jun 2023 - Jul 2023Service Quality Analyst
Mar 2021 - Jun 2023Team Leader Service Quality
Nov 2022 - Dec 2022
Licenses & Certifications
- View certificate
COPC® Best Practices for Quality Management
COPC Inc.Apr 2021
- View certificate
Golden Key International Honour Society Asia Pacific - Top 15%
Golden Key International Honour SocietyOct 2025 - View certificate
How to Master Your Executive Presence
LinkedInFeb 2024 
Lean Six Sigma Yellow Belt Certification
Vative - Truly InnovativeNov 2021- View certificate
Public Relations Foundations
LinkedInDec 2024 - View certificate
Inclusive Leadership
LinkedInDec 2023 - View certificate
Change Management Foundations
LinkedInMay 2024
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