Andrew Thompson

Experience

• 

  COCC

  Dec 2019 - now

  Volunteer lead position for our Black, Indigenous, People of Color (BIPOC) Employee Resources Group (ERG)-To foster networking, professional development, mentoring, and leadership opportunities with a focus on empowering and supporting Black, Indigenous and People of Color at COCC-We help facilities employee gatherings and volunteer opportunities that support diversity and inclusivity as well as engage with our executives on matters that need more attention •Maintain and update our internal and external Knowledge Bases•Be a point of escalation for outages and high priority cases•Facilitate on the job training and for new and current team members•Troubleshoot common and proprietary software within physical and virtual environments

  • BIPOC Employee Resource Group Pillar Lead

    Mar 2022 - now

  • Technical Support Specialist II

    Dec 2019 - now