Nicholas Jinks

Experience

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  Mercury

  Jan 2004 - Dec 2015

  Project Manager/Foreman/Engineer

  • Responsible for the planning, installation and commissioning of data and voice systems, including the retrofit of the manufacturing environments Fab10, Fab14, Fab24 in Intel, Ireland, with a particular emphasis in a cleanroom environment.• Delivering site meetings and project specific meetings, interpreting plans and schematics and day to day construction management tasks.• Part of the team responsible for planning, implementing, and delivering the fit out of OSP/ISP fibre and telecom infrastructure for 2 new Microsoft data centres, DUB3 and DUB4.• Overseeing and supervising Engineers/Cable pullers on various large scale infrastructure projects around Dublin including Dell, Intel, Eircom, Accenture, Pfizer and Wyeth Pharmaceutical.• Representing Mercury in project specific meetings with vendors and stakeholders, interpreting plans and schematics, to ensure resource efforts, requirements, and schedules are met.• Analysis of installation progress/deviations from project plan, and the reporting of directly to Stakeholders and Senior Management.• Responsible for Safety coordination on site: Safe Plans of Action, Risk Assessments, Method Statements, Permits.• Liaising directly with the Client, Project Management teams, and all contractors.• Overall responsibility for Quality Control, maintaining a high standard of work, whilst achieving programme completion dates. Show less

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  IBM

  May 2016 - Jun 2017

  Senior Data Center Engineer

  Responsibilities:- * Assisting in design and planning of rack / cabling layouts to support client installation requests. *Creating detailed work requests to ensure quotes are accurate and all work is performed as requested to defined IBM Data Centre Standards.* Installation, movement and decommissions of hardware within the raised floor environment.* Ensuring all installations are labelled in accordance to defined IBM Data Centre Standards.* Complying with all Health and Safety at Work practices, Machine room code of conduct and any other defined IBM Data Centre Standards.* Working out of hours as and when required by either a project or the IBM management team and travel to client sites when required.* Racking servers to defined IBM Data Centre Standards and Processes. * Network patching of servers; firewalls & Alteons using the documentation supplied by Hardware Planners.* Removals of redundant equipment - ensuring the correct processes have been followed before removing kit.* Escorting of third party engineers during installation / de-installation tasks. Show less

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  Microsoft Secure Environments

  Jul 2017 - now

  Senior Data Center Technician

  • I played a key role in the design, planning, and installation of the 100Gb fibre optic upgrade on top of an existing cable infrastructure. I applied my technical skills and knowledge to overcome the competitive challenges of a data centre ‘live’ production environment and deliver a high-quality ‘Best in Class’ project.• One of my main responsibilities is to proactively investigate and evaluate the current processes and suggest modifications that can improve the service level agreements (SLA’s) and ensure that the team and site key performance indicators (KPI’s) are met. I do this by conducting regular audits, analysing data, identifying gaps, and proposing solutions that can enhance efficiency and quality.• I have successfully completed complex projects that involved multiple parties, vague specifications, and insufficient data. I have demonstrated my ability to adapt to changing situations, communicate effectively with different stakeholders and deliver high-quality results under challenging circumstances.• I am responsible for ensuring the smooth operation of the IT infrastructure in a secure environment. I handle tasks such as troubleshooting, installing, removing, and maintaining hardware and software components. I also follow strict security protocols and procedures to protect the data and equipment from unauthorized access or damage.• Performing tactical management tasks such as prioritizing ticketing queues. Establishing and maintaining effective and respectful collaboration with the Microsoft Stakeholders (including internal HVA/HBI clients) and engineering teams. Providing and facilitating assistance and support as needed.• I align my actions and words with Microsoft's values, showing respect and openness to diverse perspectives and feedback from various Teams. I also demonstrate critical thinking and willingness to learn from challenges and opportunities in my collaborations, while communicating clearly and effectively. Show less