Kim Bowman

Experience

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  Capital Bank

  Apr 2002 - Jul 2006

  Loan Officer; Personal Banker; Customer Service; Teller
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  SunTrust

  Aug 2006 - Nov 2008

  Loan Officer

  Identified and generated leads. Explained the mortgage process to each customer. Identified the appropriate lender and product for each customer to ensure their needs were being met. Assisted in processing mortgage loan as needed. Negotiated rates and fees with customers. Acted as the liaison between lender, customer, realtor, title company, and processor. Responsible for cross selling other products and services.

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  Dalton State College

  Jan 2009 - Sept 2011

  Financial Aid Counselor

  Responsible for ISIR downloads & reconciliation of Pell disbursements, DSC Foundation scholarship application processing, and member of the scholarship committee. Provided direction and supervision to student workers. Created a verification manual to ensure policies were up to date and process flows were effective and efficient.

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  University of Tennessee at Chattanooga

  Sept 2011 - now

  Assistant Director

  Awarded and reconciled federal and state aid. Developed a streamlined process for reconciliation of federal and state funding. Assisted financial aid counselors with in depth problem solving. Initiated policy implementation regarding verification, professional judgment, and R2T4. Managed 2 full time staff and 7 student workers. Simplified and expedited the dataload process through the development of integration of multiple software vendors ultimately resulted in students receiving financial aid sooner. Show less

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  Nebraska Book Company

  Jun 2013 - Sept 2016

  Director of Business Development

  As NBC's Director of Business Development, I identified prospective clients using historical data and trade show attendance. I developed relationships with administrators at top tier Universities across the country. Developing relationships and devising strategy were two of the most important parts of my job. Using a consultative selling approach I evaluated customer needs to develop a unique proposal of services to secure new business. Throughout my career with NBC I’ve secured several new contracts with large institutions for long term agreements which resulted in significant growth for the region. Show less