Patrick Fitzpatrick

Experience

• 

  The Works Hair & Beauty Salon

  Jun 2005 - Aug 2011

  Salon Manager
• 

  Henkel

  May 2012 - May 2020

  As the ALTERNA Education Manager I am responsible for the overall development and delivery of the ALTERNA education program across Australia & New Zealand. The goal is to bring life to this premium and luxurious brand promise of ALTERNA through the delivery of outstanding and innovative support, education & image. By developing the training strategies and solutions that deliver increase of revenue, growth and sales for the brand.• Ownership & implementation of ALTERNA education content in line with the international standards so that the education calendar and overall education quality standards are best in class.• Focused upskilling and development of both internal and customer stakeholders• Guest Artist & Ambassador Management and development. • Education financial steering & budgeting• Ensure positive external and internal relationships are developed and strengthened so that brand image & exposure is enhanced and maximised. Show less Job Purpose-Deliver strategies and targets of the organisation.-Describes principle results expected from the incumbent, to include main purposes ofthe position.-The goal of this job is to bring life to the Schwarzkopf Professional companyphilosophy of a professional partnership with all clients, and to support the companyclaim ‘Together. A Passion For Hair’, through the delivery of outstanding, innovativeand personal services. This should be reflected in the areas of image, support andeducation.-Responsible for the maintenance and the quality standards of product usePrincipal Accountabilities-Preparation and delivery of seminars and technical support, in-salon trainingand stage work-Testing of products-Technical complaints and problem-handling hotline-Sales and employee training-Marketing and sales support- Events Show less

  • Education Manager ANZ

    May 2018 - May 2020

  • ASK Advisor

    May 2012 - May 2018

  • Sales Executive

    Jan 2016 - Jan 2017

  • Sales Executive

    May 2012 - Mar 2014
• 

  Wella Company

  May 2020 - now

  Digital Education Manager Education Specialist at Wella Professionals, Coty Inc. Responsibilities including• Managing Wella Professionals national partnering salon account• Managing professional social channels• Curriculum development for LMS

  • Digital Education Manager

    Feb 2022 - now

  • National Senior Education Consultant- Wella

    May 2020 - Feb 2022