Robert Hosaflook

Experience

• 

  Pep Boys

  Jan 1991 - Jan 2000

  GM Store Operations

  As a General Manager I was responsible for the overall safety, security, and performance of the facilities. Staffed the facilities through affective recruiting and interview skills. Developed and managed to budget and performance metrics. Managed controllable expenses through strict supply and labor controls. Traveled throughout the Northeast region to train General Managers in Loss Prevention standard operating procedures. Assisted in opening 11 retail facilities throughout the Northeast. Acquired and managed commercial accounts.• Consistently had the highest sales comps in Northeast• Increased tire sales by 113%• Highest loss prevention audit scores in the organization Show less

• 

  Staples

  Apr 2000 - Mar 2017

  Current responsibilities are to analyze, develop, and implement annual business plans that address fiscal responsibilities, safety, customer service, quality, facility maintenance, positive associate relations, associate development, third party labor management, Food and Drug Administration compliance, transfer logistics, recycling, and inventory integrity in alignment with the annual objectives. Foster a positive work environment where associates are aligned, engaged, and valued. Demonstrate leadership and the ability to coach, evaluate, develop, motivate, and empower others. Drive lean management and continued process improvements. Demonstrate excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactfully, confidently, and at all levels both internal and externally.• Successfully closed 560,000 sq. ft. facility• Consistently achieved labor budget• Reduced overtime to 1.6%• Successfully reduced multi-shift operation to one shift• Improved THP utilizing technology, profiling, and continues improvements• Maintained facility shrink between 0.01% and 0.02%• Improved salvage income by $600,000 for the network • Sponsored three Black Belt/Lean projects• Maintained TIR under 4.5• Increased recycle income by $25,000 a year• Managed both a retail and contract returns center• Best in network on time receipt success of 99.6%• 100% on time delivery rate Show less Rresponsibilities were the overall financial performance, developing an operating strategy, quality, service, safety, employee engagement, employee development, management development, and inventory functions for my assigned team. Developed and implemented plans to ensure daily and weekly production requirements were met including balance of product flow through the departments to include re-allocation of staffing, batch completion, batch turn times, and the timely receipt and dispatch of product. Coached and developed my teams to meet fiscal responsibilities, safety, customer service, quality, and inventory integrity goals. Fostered a positive work environment to maintain team’s morale.• Consistently achieved labor budget• Associate pulse survey scores over 70• Never missed a dispatch time• Successfully developed and promoted team members Show less Full functional responsibility of departments within Staples Northeast Retail Distribution. Analyzed and improved department processes and procedures. Coached and delegated to operational supervisors as appropriate. This included planning and communicating department strategies to the supervisors and coordinators. Developed the leadership skills of my direct reports providing constructive feedback and timely reviews. Created a safe work environment for associates. This includes ensuring the associates have the proper equipment to do their job, a clean work area, and educating associates on proper techniques. Fostered excellent communication and teamwork amongst associates. This included maintaining open communication with associates and maintaining a positive work environment.• Managed facility capacity to drive on time receipts and deliveries to the stores• Developed and promoted 3 team members• Installed interleaving for turret operations• Improved Receiving Material Equipment Operators throughput by 18% Show less

  • Sr. Team Manager - Inbound and Support

    Dec 2015 - Mar 2017

  • Sr. Team Manager/Facility Manager

    Aug 2012 - Dec 2015

  • Team Manager

    Aug 2008 - Aug 2012

  • Sr. Supervisor

    Aug 2005 - Aug 2008

  • Distribution Supervisor

    Apr 2000 - Aug 2005
• 

  RITE AID

  Mar 2017 - Feb 2018

  Operations Manager

  My responsibilities included managing all operations within inventory control, systems, and inbound in Rite Aid's 900,000 sq. ft. SE retail distribution center.

• 

  Staples

  Jul 2018 - Jan 2019

  Supply Chain Continuous Process and Flow Improvement Consultant
• 

  Ingram Micro

  May 2019 - now

  Sr. Manager of Operations

  I manage all aspects of Ingram Micro's CSS and SPS warehouse operations in Greer, SC and Henderson, NV. I developed a strong team that delivers a great customer experience to our clients. I created KPIs that are fiscally responsible, stimulate growth within my leadership team, and deliver great customer service. I deliver continuous improvements using 5S methodology to reduce waste and improve efficiencies. I have established a culture of transparency, dignity, respect, and growth that allows associates to feel listened to and valued. Show less