Peter Bouveroux

Peter Bouveroux

Service Adviser

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location of Peter BouverouxBrussels Metropolitan Area

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  • Timeline

  • About me

    Manager - Technical Training & Learning Technologies bij Toyota Motor Europe

  • Education

    • Kardinaal Mercier Instituut

      1995 - 1998
      Bachelor's degree Automobile/Automotive Mechanics Technology/Technician With distinction
    • Provinciale Hogeschool Limburg

      2003 - 2004
      Bachelor's degree Technische informatica / Computertechniek / Technische computerkunde

      1 st year post Bachelor - finished

  • Experience

    • Garage Beckers - Ford (Bilzen & Lanaken)

      Jul 1998 - Jul 1999
      Service Adviser
    • Expertisebureel Somers

      Jul 1999 - Feb 2005
      Verzekeringsschade-expert
    • Toyota Motor Europe

      Mar 2005 - Apr 2009
      Warranty Analyst

      Warranty labour rate revisionsWarranty AuditsWarranty Analysis

    • Toyota Motor Europe

      Jan 2011 - Dec 2012
      Senior specialist
    • Toyota (GB) plc

      Jan 2013 - Dec 2013
      Technical Consultant

      Early Detection Early Resolution project - Monitor local UK market for potential product quality concerns on new models.Customer Relation project - Providing technical support for Customer Relation department.

    • Toyota Motor Europe

      Jan 2014 - now

      1. Project management of T3 (Train-The-Trainer) events:* Collecting engineering information* Manage planning & development* Organise & supervise the T3 events delivery* Implement new training techniques (e.g. Virtual training, gamification...)2. Support the implementation of Pan-European Technician certification programme. Study potential Field Quality concerns for engine and transmission related items by studying/monitoring the market impact, negotiate improvement activities with R&D and lead implementation for the final customer. Monitor the major markets (Spain, UK, France, Germany and Italy) and the central European markets (Poland, Cyprus, Romania, Turkey, Israel, Hungary, Czech and Slovenia) for potential Product Quality concerns including holding monthly telephone meetings and performing regular field visits.

      • Manager - Technical Training & Learning Technologies

        Jan 2023 - now
      • Technical Training Project Leader - Customer Experience

        Jul 2019 - Dec 2022
      • Senior Engineer - Customer Quality

        Jul 2015 - Jul 2019
      • Senior Specialist - Regional Quality

        Jan 2014 - Jul 2015
  • Licenses & Certifications

    • Professional bachelor car mechanics

      Kardinaal Mercier Instituut
      Jun 1998
    • Certificerende opleiding HEV2 : Vakbekwaam medewerker Garage

      EDUCAM
      Feb 2022