Zhihan Lim

Experience

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  United Overseas Bank

  Jan 2006 - Dec 2006

  Customer Service Assistant

  Performing customer transactionsAnswering to customer enquiries and promoting new products to themIntroducing suitable products customers and referring to the personal bankers

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  Microsoft Operations

  Jan 2007 - Oct 2008

  Procurement Assistant

  Overall Asia Pacific in charge for ‘Vendor Privacy Assurance Program’Liaise with all vendors in Asia Pacific and making sure that they comply with Microsoft security requirementsPreparing and running of weekly program performance report to meet timelines and making sure that vendors submit the necessary documentsHave conference meeting with Area Procurement Managers in Asia Pacific and provide them with the updates of the program Setting up one to one meetings with individual Area procurement Manager to understand their constraints and concerns and propose solutions to streamline the processReport to US stationed program manager on the individual Asia pacific program’s progressUnderstanding Asia pacific’s program to propose alternative solution and further enhance the programSupport Procurement and Purchasing ActivitiesAssist in projects implementation in the procurement departmentAssist APAC Procurement Programs and Operations ManagerAssist in the making of Procurement Newsletter Show less

• 

  Holcim (Singapore) Pte Ltd

  Oct 2008 - Apr 2009

  Procurement Officer

  Sourcing of goods eg. Electrical parts according to PR’s requirementNegotiation of pricing and other commercial terms and also ensuring that PO are sent out within 3 working daysPreparation of price comparison table and issuance of SAP POHighlight risk in terms of material delivery/quality issues and actions itemsTo propose revision of procedures to suit the company’s business processEnsure material management documents are updated according to business processPlan and conduct material management training or refresher course to end usersTo constantly monitor and seek ways to further streamline procurement process to improve productivity Show less

• 

  Singapore Technologies Electronics Ltd

  Apr 2009 - Mar 2010

  Purchasing Executive

  Procurement of Direct / Indirect materialsSourcing for Vendors / MaterialsCompile Quotations and monitor delivery schedulesPrice negotiations with suppliersAssist Engineers to liaise with various divisions on project requirements, issue Purchase Order, and delivery follow up actionsEnsure all purchasing activities conform to the company policies and procedures

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  Curvature

  Mar 2010 - May 2016

  Order management and offer after sales supportLiaise with freight forwarder and operations to make sure that customers’ order are delivered in a timely orderSourcing of vendor to fulfil our ordersCustomer relationship management. Eg. Giving customers follow up calls after delivery to make sure they are satisfied with our service. Sending out hampers and collaterals to customers.Assisting sales person to reach out to prospective customer and set up appointments with them to introduce them to our company.Calling up existing and prospective customers and give them brief introduction to our company and try to set up an appointment for them to meet up with our sales person. Show less

  • Sales Development Associate

    Oct 2013 - May 2016

  • Sales Support

    Mar 2010 - Sept 2013
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  FUJIFILM Business Innovation Singapore

  Jun 2016 - Dec 2022

  Enterprise Account Manager
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  Gartner

  Dec 2022 - Sept 2023

  Account Director - Large Enterprise
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  Lenovo Infrastructure Solutions Group

  Nov 2023 - now

  Territory Account Manager