Héctor C.

Héctor C.

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location of Héctor C.Mexico City, Mexico

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  • Timeline

  • About me

    Project Manager / Key Account Manager

  • Education

    • Stratominds

      2018 - 2018
      Diplomado en dirección de proyectos (PMI)
    • Instituto Politécnico Nacional

      2002 - 2007
      Ingeniería en Aeronáutica
    • University of Chicago

      2022 - 2022
      Diplomado en Creación y Manejo de Equipos Resilientes
    • Instituto Politécnico Nacional

      2007 - 2010
      Maestría en Ingeniería de Manufactura Candidato
    • Universidad del Valle de México

      2019 - 2019
      Diplomado en Gestión Comercial y de Servicios
  • Experience

    • Zurich Santander Insurance America

      Jul 2011 - Mar 2016

      Statistics and financial reports; liaison and project manager for the claims deputy direction; VIP client attention; policy development and processes improvement; responsible for the follow-up of internal and external audits. Analysis and compensation for accidents; vendors and insurance adjusters coordination; statistics; policy development and processes improvement.

      • Control Desk analyst

        Aug 2015 - Mar 2016
      • Home and SME damages and accidents claims analyst

        Jul 2011 - Jul 2015
    • Pointer Mexico.

      Apr 2016 - May 2021
      Key account manager

      Project management for implementation with VIP clients, data analysis for decision making and report generation for customized KPIs development.

    • TA Connections

      Jun 2022 - now
      Implementation Project Manager

      Lead and execute projects for integrating new clients to TAC's solutions for lodging Distressed Passengers (Dpax).Collaborate with different TAC's departments (AM, IT, Product, Sourcing, Operations, etc.) to create multi-faced teams to scope and solve the client's needs.Manage and maintain project management tools (Smartsheet and Gantt charts) to report internally and externally the status of the different projects.Once the projects are concluded, deliver the new clients to the operations and account management teams for business as usual management (BAU). Show less

  • Licenses & Certifications

    • Diplomado en Dirección de Proyectos & Complemento Ágil

      Stratominds
      Jul 2022
      View certificate certificate
    • Curso Ms Project Professional 2019®

      Stratominds
      Feb 2021
      View certificate certificate
    • Excel: Filtering Data for Beginners

      LinkedIn
      Dec 2022
      View certificate certificate
    • Climate Reality Leadership Corps

      The Climate Reality Project
      Jul 2021
    • Excel Essential Training (Microsoft 365)

      LinkedIn
      Nov 2022
      View certificate certificate