MD.SAIFUL ISLAM

Experience

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  Goinnovior Technology

  Nov 2020 - May 2021

  Technical Support Associate & Team Leader (Networking)

  Responsibility belongs to-1.) IT Enable Services2.) Checking System and software`s.3.) Install and configure networking device like switch, Router, and other IT assets while needed.4.) Administrate, monitor and maintain servers like Domain Server, Active directory server, Mail server.5.) Providing IT support to all end users and Troubleshooting of all IT related issues.6.) Maintaining IT assets list up-to-date. 7.) IP surveillance and Attendance scanner maintenance.8.) Microsoft office 365 server setup.9.) Kaapersky antivirus server setup.10.) UTM (Unified Threat Management) & Firewall maintenance . 11.) Troubleshooting OS & Outlook. Show less

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  Intelligent Image Management, Inc. (IIMI) USA

  Jun 2021 - Dec 2022

  Senior Data Analyst

  Responsible belongs to-1.) Analyzing handwritten project2.) Responsible for record error3.) Make sure 100% error free database4.) Also check paragraph zoning5.) Making a proper sequence of file formatdocuments6.) Have to sent analyzing file to the Audit team for updating the main database

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  Impress Group

  Dec 2022 - May 2023

  Information Technology Engineer

  Responsibility belongs to-1.) ERP solution 2.) IT Enable Services3.) Checking System and software`s4.) Install and configure networking device like switch, Router, AP and other IT assets while needed5.) Administrate, monitor and maintain servers like Domain Server, Active directory server, Mail server6.) Providing IT support to all end users and Troubleshooting of all IT related issues7.) Maintaining IT assets list up-to-date8.) IP surveillance and Attendance scanner maintenance9.) Microsoft office 365 server setup10.) Kaapersky antivirus server setup11.) UTM (Unified Threat Management) & Firewall maintenance12.) Troubleshooting OS & Outlook13.) IT Hardware maintenance & troubleshoot14.) Cybersecurity Monitoring Show less

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  Community Bank Bangladesh Limited

  May 2023 - now

  Data Center & SOC Monitoring Officer

  1. Data Center Monitoring & Maintenance.2. Monitoring Cyber attack, threat and fraud.3. Ensure network smooth connectivity to all Branch, Sub-branch, ATM, DR and HQ4. Monitor the performance of Mobile Apps, Internet Banking Transactions & ATMMonitoring5. Technology Infrastructure planning, Designing, Deployment, and Operations consisting of the server (Windows and non-Windows)6. Storage, Database, Network, Network security, Middleware, Disaster Recovery Center and Backup 7. Ensure EOD process of CBS, EOD & BOD of CMS, Dispute Management of TOP-UP8. ATM IT related support and monitoring with Alternate Delivery Channel (ADC)9. Update License issues of end user OS, MS Office, and Antivirus10. End user support for workstation management, Bit Locker, webEx, Antivirus, Share Folder, Internet Access, required ICT hardware (PC, Laptop, Printer, UPS, MICR Scanner, Document Scanner, Flatbed Scanner, IP Phone, LAN) to Head Office, Branch, sub-branch and ATM over the country. Show less