Ben Tampkins

Experience

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  Austins Department Store

  Oct 2015 - Sept 2018

  Extensive previous experience and insights into the day-to-day running of the organisation itself as well as a background in Intersport allowed me to help bridge the gap between the Newton Abbot Intersport Tony Pryce closing down and an Intersport department within Austins opening up. I split my time between both stores during this process, allowing me to bring product and general sporting knowledge into the setup of the department. This also allowed me to mentor colleagues (including a department manager) in the opening period of this store. Show less

  • Sales Assistant

    Feb 2018 - Sept 2018

  • Sales Assistant

    Oct 2015 - Feb 2018
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  INTERSPORT Group

  Sept 2017 - Mar 2018

  Sales Assistant
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  Bournemouth University

  May 2019 - May 2020

  Schools Liaison Ambassador

  From producing and running sessions during summer residentials to delivering various presentations to hundreds of students, staff and parents, being a Student Ambassador provided a huge variety of experiences. The role gave me great leadership responsibility across a multitude of situations such as: - Training new ambassadors on a range of workshops we offer - Coordinating colleagues in the running of open days, campus visits and tours - Leading less experienced ambassadors at events across the country Show less

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  STOVER GOLF CLUB LIMITED

  Aug 2020 - Sept 2020

  Operations Assistant

  As an operations assistant I am involved in the coordination of a range of competitions and events both in and out of golf as well as the strategic analysis / management and day-to-day running of the club from organising memberships to analysing annual visitor trends whilst gaining experience within a golf retail environment in the Pro Shop

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  Mizuno Corporation EMEA

  Sept 2020 - Aug 2021

  Customer Service Advisor

  Key responsibilities included:- Communicating directly with account holders across the EMEA region to process their orders and resolve any queries they may have - Managing the ‘key accounts’ inbox and being the primary line of communication for Mizuno’s largest accounts - Accurately and efficiently processing custom, standard, and forward orders - Providing product knowledge across ranges of hardware and soft goods for accounts and end customers Regular communication with wider parts of the business was required to provide accurate time frames to our accounts and efficiently provide the solutions to any query they may have. This included our factory in Scotland and European distribution centre, as well as senior figures within our head office, giving me an invaluable insight into the running of such a successful organisation within the sports industry.The incredible increase in popularity of golf through the COVID-19 pandemic led to an unprecedented influx in demand for golf equipment that took the whole industry by storm and added some unique challenges while creating a fantastic learning experience. Show less

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  The Golf Shop Online

  Oct 2021 - now

  Beginning as a part-time Content Assistant through my final year of university, I came on board full-time as Social Media Manager in June 2022. While my job experience around the company includes customer service, warehouse operations and stock management, my role predominantly revolves around content planning and the maintenance of our social media channels, with the aim of growing our audience and increasing traffic to our website. Elements of this role include:- Social media channel and publishing calendar management - Developing new content ideas and coordinating their production independently or with Mark Crossfield- Regularly analysing and reporting on content performance- Coordinating product launches with brands to maximise engagement through socials and our website- Compiling product listings in time for new launches- Blog writingAs part of this role, I have also completed a range of online courses covering e-commerce and social media marketing to develop my understanding of the business, e-commerce, and how it works within the golf industry. Show less

  • Social Media Manager

    Jan 2023 - now

  • Content Assistant

    Oct 2021 - Jan 2023