Siu Wong

Experience

• 

  Claro RD

  Jul 1999 - Oct 2013

  - Part of the team that implement the Mediaroom platform.- Creating, evaluating and designing new features to the IPTV platform.- Introducing new video services, apps for TV, support BTV infrastructure.- Project Manager and Tech Leader to migrate Mediaroom 1.1 SP1 CP3 to 2.1. Windows Platform IT Operations Team Leader providing coordination for installations, configurations and support protocol including functions on Change Management, Infrastructure Design, IT Security, New Implementations, Disaster Recovery, Upgrade and Migrations. Windows Platform Installation, Configuration and support. AIX Platform Installation and Configuration AIX 4.3 Support.

  • Advisor Engineer / Specialist on IPTV Platform

    Nov 2008 - Oct 2013

  • Technical Team Leader

    Mar 2005 - Oct 2008

  • Senior System Engineer

    Nov 2000 - Feb 2005

  • System Engineer II

    Jul 1999 - Oct 2000
• 

  Universidad APEC

  May 2010 - Sept 2013

  Professor on Computer Science
• 

  TELUS

  Oct 2013 - now

  Senior Technology Consultant (IPTV)

  - Implement features and platform upgrades to the Mediaroom Platform. - Mediaroom STB Skinning and Deployment.- PowerShell scripting for Mediaroom API.- Automated process to enhanced response time. (SCCM Task Sequences, Task scheduler process and scripts functions)- Documentation, coaching and hand on support for team members.- Worked on implementation and migration for MR 2.5 to MR3, to MR3 FP8 and MR3 to MR4- Windows Servers 2019 and Active Directory Administrator.- On-Call Escalation Support Rotation- Troubleshooting and build solutions Show less