Rhian Morris

Rhian Morris

Customer Relations Manager

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location of Rhian MorrisAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Senior Project Manager at Rinnai New Zealand Limited

  • Education

    • The University of Auckland

      1998 - 2001
      Bachelor of Commerce International Business, Management & Employment Relations
    • The University of Auckland

      2001 - 2003
      Master of International Business International Business
  • Experience

    • Vodafone

      Nov 2000 - Nov 2002
      Customer Relations Manager
    • Spark New Zealand

      Sept 2004 - Aug 2005
      Portfolio Competitive Analyst

      Forecast & analysis of competitor handset portfolio pricing, trends, sales volumes, feature sets & technologies. Analysis of competitor marketing & promotional activities. Segment analysis of competitors current & future handset roadmaps.

    • IDT Corporation

      Apr 2006 - Jan 2007
      Pricing & Market Analyst

      Assisting with the launch of MVNOs throughout Europe via analysis of competitor mobile service pricing & product offerings throughout Europe; forecasting customer numbers, sales & profitability of potential markets; and analysis of cost structures & creation of pricing structures for potential markets.

    • BlackBerry

      Jan 2007 - Sept 2012

      Responsible for leading & managing global programme & project resources to successfully take BB10 operating system & devices to market in the Australia & New Zealand region. Responsible for creating & executing complex end-to end programme plans identifying resource requirements, task owners, milestones, inter-dependencies and risks for programmes & projects within the ANZ region.Responsible for resolving discrepancies and removing or mitigating road blocks. Responsible stakeholder management & communications. Show less Responsible for leading & managing global project resources required to successfully implement & execute RIMs Rugby World Cup 2011 & Wallabies sponsorships. Responsible for leading & managing global project resources required to successfully take RIM's distribution & channel partners and NPI products to market. Working with cross functional teams at RIM and at RIM's partners, to develop and manage complex project plans, establish and manage project timelines, maintain task lists and action registries, facilitate interaction and communication between work groups and build communication plans appropriate for the various stakeholders. Responsible for providing ongoing project updates to the senior executive teams of both the project partner and RIM. Show less

      • Programme Manager

        Nov 2011 - Sept 2012
      • Project Manager

        Feb 2009 - Nov 2011
      • Team Lead - Demand Control

        Jun 2008 - Feb 2009
      • Team Lead - Partner Operations

        Dec 2007 - Jun 2008
      • Partner Operations Manager

        Jan 2007 - Dec 2007
    • 2degrees

      Oct 2012 - Jul 2022
      Project Manager
    • Rinnai New Zealand Limited

      Aug 2022 - now
      Senior Project Manager
  • Licenses & Certifications

    • Managing Successful Programmes Practitioner

      APMG International
      Jun 2011
    • AgilePM Practitioner

      APMG International
      Jun 2014
    • Management of Portfolios (MoP) Foundation

      AXELOS Global Best Practice
      Apr 2022
    • Agile Principles and Methodologies

      Skillsoft
      Jul 2022
      View certificate certificate
    • Prince2 : 2009 Practitioner

      APMG International
      Sept 2009
    • Lean in Scrum: Lean Development Practices

      Skillsoft
      Jun 2022
      View certificate certificate
    • Certified in Production and Inventory Management (CPIM)

      APICS
      Apr 2010
      View certificate certificate