
Natalya Li
Customers Service Agent

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About me
Business Development Manager at Elcore Distribution
Education

Karagandinskij Gosudarstvennyj Universitet im. E.A. Buketova
1995 - 1999Степень бакалавра Finances and credit
Experience

DHL
Feb 2003 - May 2004Customers Service AgentCustomers careSales leadCurriers schedule managementAccounting Reporting

Softline International Kazakhstan
Aug 2004 - May 2005Sales and Marketing ManagerOrganization and development Training Centre for IT specialistsSoftware SalesMarketing, Tele-marketing process Lead

Ducat
Jun 2005 - Jan 2009Senior sales managerAstana region Sales driving - 300% Customer Base growthSales activities in Almaty, AstanaTraffic Monitoring, reporting

Obit
Jan 2009 - Jun 2010Project managerKey Accounts Sales LeadComplete cycle Key Customers supporting

Kuehne + Nagel
Aug 2010 - Feb 2012AI (Airfreight Project Manager)Maximize the gross profit of the operation. Recruiting new Key Accounts.Reporting to line Manager.Arrange all operation actions for Key Accounts in regards to bookings, trucking, documentation and coordination of the whole supply chain management line:Arrange carrier releases. Coordinate the paper work summary to the file to have all documents ready and available. Issuing invoices to customers. Acknowledgement of Invoices from our suppliers and control of its contents and amounts. Sent arrival / departure notice to the cnee or shipper depending if Import or Export. Follow up of each and every shipments in the import / export processMaintain system dully updated as per customer requirements (status, e-file, e-scan, etc). Show less

Microsoft
Mar 2012 - Jun 2016Microsoft Partners Network Marketing ManagerDrive Microsoft revenue and Customer Partner Experience (CPE) through the continued growth of a loyal and profitable partner ecosystem. Lead program strategy development. Deliver relevant, compelling online partner experiences and the opportunity for partners to connect with one another and build community. Effectively leverage partner communication channels. Focus on long-term capacity planning. Based on market and competitive opportunity, my overarching responsibilities include: Landing the Microsoft Partner Network across all points (for example, community, subscription, silver competency, and gold competency), partner types, customers, and internally at Microsoft. Recruiting new partners and continued membership of existing partners through strategic relationship marketing. Elevating and communicating the value of doing business with Microsoft by driving strategic initiatives and messaging around the value of Microsoft Partner Network membership, innovation, partner profitability, and the cloud. Delivering relevant partner communications, world-class online experiences, and community.Supporting relevant Microsoft technologies, services and product plans, and priorities. Show less

Elcore Distribution
May 2019 - Jul 2022Business Development ManagerMicrosoft Partners Sales drivingRecruiting new partners Developed membership of existing partners through learning plan, Licensing education and qualified Microsoft marketing campaigns Offline/Online Partners and Customers Events organization Accounting Data entry, processing and Posting trough Axapta
Licenses & Certifications

Microsoft 365 Certified: Fundamentals
MicrosoftDec 2019
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