Deep Enrich
Michele Balestri
Service Delivery & Continual Service Improvement Manager
392 followers
Cracow Metropolitan Area
Connect with Michele Balestri to Send Message
Connect
Connect with Michele Balestri to Send Message
ConnectTimeline
About me
Service Delivery & Continual Improvement Manager at ABB
Education
Politecnico di Milano
1991 - 1997Master's degree in Computer Science Engineer Processing System and Artificial Intelligence
Experience
ABB
Nov 2020 - nowService Delivery & Continual Service Improvement ManagerAccountable for Continual Service Improvement Practice, responsible to implement and monitor guidelines and techniques that ensure a continual improvement of processes, services and the organizational structure within ABB GBS IS. Responsible for the improvements of the IS Service Performance Excellence owned processes. Focused to increase efficiency, effectiveness, maturity and cost effectiveness.
Licenses & Certifications
- View certificate
IGNITE Essentials
ABBJun 2022
ITIL 4 Strategist Direct, Plan & Improve
PeopleCertSept 2021
EXIN BCS SIAM™ Foundation
EXINSept 2020ITIL 4 Foundation
PeopleCertMar 2019
Languages
- enEnglish
- poPolish
- itItalian
Recommendations
Natalya li
Business Development Manager at Elcore DistributionSeoul Incheon Metropolitan Area
Yasir usman
Phd Scholar|3D-Printing of Ceramic Scaffolds|Bone Tissues EngineeringLahore, Punjab, Pakistan
Camille massé
Professeur certifié d'anglais chez MINISTERE DE L'EDUCATION NATIONALE ET DE LA JEUNESSELimay, Île-de-France, France
Cheol kim
FS Tax Lead Partner in Deloitte KoreaSouth Korea
Kadher syed
SAP ABAP ConsultantChennai, Tamil Nadu, India
Aleksandra goteva
Project Manager at Champions FactoryBulgaria
Kolawole olagoke
Product Designer l Dean of Designs @univelcity l Freelance UI/UX DesignerLagos State, Nigeria
Buvaneswari selvarajan
Senior DotNet DeveloperTamil Nadu, India
Francisco j. pérez mendoza
Finite Element Analyst & Computer Aided Engineer / MEng. Naval Architect & Marine EngineerFuente-Álamo de Murcia, Región de Murcia, Spain
Toseef tariq
👨💻 Full Stack Developer | 💻 PHP Developer @Anomoz | KFUEIT '19Rahim Yar Khan District, Punjab, Pakistan
Ahmed noureldean
Security Assessment Lead | Delivery Manager | OSCP & OSWP & CSSLP & PMP Certified | 20+ YearsSaudi Arabia
Daniel chagas ferreira
Engenheiro Mecânico | Análise estruturalBelo Horizonte, Minas Gerais, Brazil
Payel de
Product Developer at TopprHyderabad, Telangana, India
Florencia guevara
Traductora Pública - Freelance Translator EN<>ESArgentina
Hugh o'brien
Director at OnbordGreater Perth Area
Tamela wash
Creative Design Manager at Bessolo Design Group, Inc.St. Petersburg, Florida, United States
Dániel antal márton
Key Account Manager at GROHEBudapest, Budapest, Hungary
Chandramauli singh
Human Resources consultant intern at Aviyana HR solutions Pvt. Ltd.Uttar Pradesh, India
Steve sidle
Director of Product Management + UX DesignAlameda, California, United States
Tom donnelly
Technical Trainer at Frequentis USA, IncEllicott City, Maryland, United States
...