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Hugh O'Brien

Hugh O'Brien

Contract ancillary revenue manager

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location of Hugh O'BrienGreater Perth Area

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  • Timeline

  • About me

    Director at Onbord

  • Education

    • Ardscoil Ris

      1994 - 2000

    • Technological University Dublin

      2000 - 2004
      Bsc Marketing

    • Dublin City University

      2007 - 2008
      MSc E-commerce

      Activities and Societies: Winner of DCU Technology commercialisation award for work conducted on the commercialisation research developed by the National Centre for Sensor Research The M.Sc. in Electronic Commerce is a full-time program jointly offered by Dublin City University Business School and the School of Computing. The program features a common core curriculum with two distinct streams – business and technical. I've followed the business stream, combining a marketing background with a thorough understanding of the latest internet technologies.Core modules of this program:- Marketing in a High-Tech Environment- Strategic Thinking in the… Show more The M.Sc. in Electronic Commerce is a full-time program jointly offered by Dublin City University Business School and the School of Computing. The program features a common core curriculum with two distinct streams – business and technical. I've followed the business stream, combining a marketing background with a thorough understanding of the latest internet technologies.Core modules of this program:- Marketing in a High-Tech Environment- Strategic Thinking in the Information Age- Organisation & Mgnt. in the Networked Era- Risk Management & Regulation in e-Commerce- eCommerce & Entrepreneurship- Business Modelling & Process Innovation- The Digital Economy- eCommerce Infrastructure- Information Access- Web Design- Object Orientated Programming (Java)- Networks and Internets Show less

  • Experience

    • Calyx Group Plc

      Jun 2004 - Aug 2007
      Contract ancillary revenue manager

      Joining the Calyx group initially in a business supplies sales role I was able to identify a potential new revenue stream through analysis of services contracts versus customer requirements. Within 1 year the project was expanded to include all Irish ITC services contracts and made significant contribution to the group’s overall bottom line.

    • National Centre for Sensor Research

      Jan 2008 - Jun 2008
      Research commercialisation analyst

      Lead a team of 4 in identifying actual and potential markets for experimental sensors Responsible for the delegation of research work and the correlation of this work into a high quality deliveryOrganise and meet with key individuals in potential markets.

    • Accenture

      Aug 2008 - Dec 2011
      Consultant

      March – December 2011 Business Analyst- Transformation Programme- Irish Retail BankAs part of this program I was heavily involved in the analysis and design of a streamlined end to end account opening process to be used in the new operating model . Activities undertaken include• As –Is & To-Be process mapping • Requirements Gathering through workshops and one on one interviews• Solution Design • Technical ReviewSeptember 2010 – March 2011 - Process Streamlining – Training Function of Large Retail BankDesigned and created automated processes to support the delivery of training delivery for a large retail bank. In addition I authored a business case for the use of open source software in the capturing of non-sensitive training data. August 2008 – March 2011 – Testing – Finance Testing of New Current Account Solution for Large Retail Bank Show less

    • PwC

      Jan 2012 - Jan 2019
      Senior Manager

      Design Thinking Lead facilitator – WA state government –Stream Lead – BHP Standardised work Delivery Lead - BHP Rail Transformation Program –Web development Design lead Digital project hub –PwC Perth Innovation hub- Project lead, RACWA innovationDelivery lead, Lotterywest Digital Strategy refreshDelivery lead, Lotterywest Mobile app development Stream lead - Solution design, process redesign and implementation - University Western Austraila

    • Deloitte Digital

      Jan 2019 - Mar 2024
      Director

    • Onbord

      Apr 2024 - now
      Director

      Director - Customer Strategy and Experience Design

  • Licenses & Certifications