Iang V.

Experience

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  Global Equity Lending

  Jan 2005 - Aug 2006

  Mortgage Loan Processor
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  John and David's Home Rentals

  Sept 2006 - Nov 2013

  Residential Property Manager

  -Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises. -Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. -Contracts with tenants by negotiating leases and collecting security deposit. -Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action. -Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs. -Prepares reports by collecting, analyzing, and summarizing data and trends. Show less

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  SILKROAD EXCLUSIVE INC

  Jan 2014 - now

  Wholesale Manager and Claim Specialist

  - Overseeing daily operations- Ensuring employee productivity/training- Monitoring efficiency - Work with management to assess and improve processes/procedures and policies- Uphold and enforce company policies- Train new hires/create and provide training materials - Address employees complaint or performance issues as needed- Address customer issues and complaints via email and phone- Meet regularly with upper management to stay informed on company issues and updates- Retrieve best LTL rate quotes- Analyze and minimize business expense - Kitchen & Bath Industry Show (KBIS) representative, travel, showcase- Filler for warehouse operation- Filler/backup for customer service- Monitor daily sales order and generate sales through other social media app: FB market, Offer Up, Craigslist - Meet expected ship by date for special orders, deadlines- Deescalate and resolve customers/vendors issues quickly- Work closely with partners and vendors to provide best solutions- Analyze and investigate case to case claim goods with LTL- Review and process new claims reports- Organize and present claim review plans- Negotiate settlements- Resolve claims in a timely manner- Stay up-to-date on local, state and federal law changes- Superb interpersonal and communication skills- Good understanding of insurance claims negotiation and settlement techniques- Uphold relationships and communication with LTL carriers- Data entry for received paid claims Show less